Job Description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Adi Practice team is seeking a Business Analyst to help advance Alcon’s digital product experiences and strengthen our relationship with customers, consumers, and sales associates. This team is focused on delivering meaningful, user centered solutions. We don’t just build what we’re asked to build — we dig into the “why” to ensure we’re solving the right problems and delivering value. This is a multinational, cross-country team, offering the opportunity to collaborate daily in a dynamic and truly international environment. If you love uncovering insights, improving user experiences, and challenging the status quo, we’d love to meet you.

In this role, a typical day will include:

• Collaborate with the Product Director and Product Manager to understand product strategy and translate it into clear business and functional requirements for the Auto Scheduler.

• Co‑lead requirements‑gathering sessions with Product Manager and act as a subject matter expert (business and technical).

• Engage directly with end users and internal stakeholders that represent end users (e.g., sales, service, clinical applications & regional product owners) as a part of requirements gathering.

• Translate user needs, market insights, and stakeholder input into well-structured user stories and acceptance criteria in JIRA, planned 3 sprints ahead.

• Partner with cross-functional teams including Clinic Connect, Shared Services, HDS, RMDS, Legal, and Compliance.

• Review and provide feedback on test cases and test runs prepared by Test Leads.

• Support early estimation of Epics and Stories with the Product Manager.

• Serve as a day‑to‑day contact for Engineering on requirement clarifications.

• Support the Product Manager in ensuring team deliverables align with product vision and stakeholder expectations.

• Review JIRA ticket demos from Engineering for completeness against requirements.

• Prepare and deliver demos to business stakeholders alongside the Product Director and Product Manager.

• Work closely with the Product Manager to support backlog prioritization and day‑to‑day decision making.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or equivalent years of directly related experience.

• 2–3 years of experience in a Business Analyst or product‑related role

• 2–3 years of experience working on an Agile team.

• Experience working with UX/UI teams and understanding of front-end user experience best practices.

• Ability to work effectively in a dynamic team environment and independently when needed.

• Strong judgment, analytical thinking, and communication skills.

• Fluent English

Preferred Requirements:

• Demonstrated ability to identify business opportunities and support increased product adoption.

• Creative mindset with the ability to suggest new ideas and appropriate risks.

• Proven ability to collaborate across multiple levels and teams.

HOW YOU CAN THRIVE AT ALCON:

• Very best working environment for our employees – Alcon Polska has been recognized as a Top Employer for the two years in a row

• Truly international environment and daily interactions with colleagues and stakeholders from all over the world

• Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)

• Attractive compensation package (including bonus scheme)

• Hybrid work model (3/2/weekly)

• Modern office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw

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