We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-end system implementation within a structured delivery environment.
Collaborate with business and IT stakeholders to analyze processes, identify gaps, and recommend improvements.
Gather, analyze, and document requirements (BRD, FRD, Functional Specifications).
Translate business needs into clear and actionable technical requirements.
Perform data validation and analysis using SQL
Work closely with development teams to ensure solution alignment with requirements.
Support test planning, test case design, execution, and defect management.
Coordinate and manage User Acceptance Testing (UAT) and ensure timely issue resolution.
Support system implementation and post-go-live activities.
Maintain regular communication with stakeholders on progress, risks, and deliverables.
Provide user training, documentation, and onboarding support.
5+ years of Business Analyst experience in IT projects
Proven experience in requirement gathering and functional documentation.
Experience in stakeholder management across business and technical teams.
Hands-on experience in application testing and UAT coordination ( 3–5 years).
Experience in process analysis and business process improvement ( 3–5 years).
Working knowledge of SQL ( 2–3 years).
Experience working in Agile or SDLC environments ( 3–5 years).
Familiarity with tools like Jira and Confluence ( 2–3 years).
Exposure to CRM platforms, preferably Pega (workflow/case management).
Experience in banking or insurance domain
Involvement in digital transformation or system modernization projects
Experience supporting user training and change management activities.
Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.
With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.
More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.
We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.
