Job Description

As a Lead Business Analyst for Manufacturing Costing/Finance within Pandora Manufacturing Technology COE team, you will be responsible for the business process design, fit-gap analysis as well as validating functional deliverables of the system integrator / implementation partner (SI) such as organization structure, master data, configuration, and customization choices.

We love that you will....

• Provide end-to-end expertise and guidance on business processes, innovations on existing business processes from functional and technical perspective
• Create features, user stories with relevant acceptance criteria, scenarios, and estimating business value and tech requirements of product backlog items
• Support Product Manager in developing and maintaining product backlog / required business capabilities including improvement opportunities.
• Engage with all stakeholders (business, technical, product owner) to make sure that there is no gap at any level, prepare Business Analysis artefacts including process maps, design flow, specifications, and wireframes
• Deliver valuable insights, from business case to blueprinting to go-live, based on previous implementation experience with the end-to-end project lifecycle
• Lead gap analysis to uncover functionality that may require further configuration or an additional solution.
• Conceptualize functional analysis and the modelling of business processes in relation to key results / targets, ensuring a cross-sectional view of the functional needs.
• Identify and initiate process efficiencies to improve existing business processes. Monitor and apply regulatory / legal changes that affect business processes and system functionality.
• Contribute to design and testing of reports, interfaces, forms, and conversions (including validation and reconciliation of data conversions)
• Coach and challenge testing strategy and execution, documentation, quality assurance and more along the way.
• Explore new applications as a subject matter expert and may be first adopter for emerging technologies.
• You will work with transformation and relentless improvement towards a more agile operating model creating faster time to market, better quality, and more efficiency.
• You will function as the mentor of more junior Business Analysts by providing guidance on both business, functional, technical, and personal development aspects.

We love that you are...

• 8+ years of business process improvement experience with agile mindset through applying the agile principles of business analysis to the outcomes you produce, while leveraging the agile manifesto for the work
• Experience from manufacturing, retail, fashion or FMCG preferred, as well as knowledge in any of the Manufacturing technology disciplines including Manufacturing Operations Management (MOM), Manufacturing ERP
• Experience in any of SAP platforms including SAP S/4HANA ERP, SAP Digital Manufacturing Cloud (SAP DMC), SAP Manufacturing Execution (SAP ME) would be an advantage
• Must have strong proficiency in ‘Business analysis planning and monitoring’, ‘Elicitation and collaboration’ and ‘Requirements lifecycle management’.
• Expert in Strategy analysis, Requirements analysis and design definition’ and Solution evaluation
• Must have excellent communication skills, Analytical thinking and problem solving skills

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Production Team and report to Senior Vice President, Manufacturing (Bangkok)

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.

• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,800 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.