Job Description

Imagine being a part of Manufacturing Technology Team for the world’s largest jewellery brand. If you love to utilize analytical and project management skills, then you might be our next Business Analyst at Pandora Crafting & Supply

We love that you will...

Technical & Data Analysis

• Analyze machine data, production data, downtime logs, and quality records.
• Perform hands-on data exploration using SQL, Python, or BI tools.
• Work with Data Engineers to define data schemas, ingestion rules, and pipelines.
• Validate data availability, accuracy, and readiness for analytics or automation use cases.

System & Integration Design

• Translate business requirements into functional and technical specifications.
• Map data flows across MES, ERP, IoT/SCADA, PLCs, WMS, and analytics platforms.
• Support integration design (API, connectors, event streaming, ETL/ELT logic).
• Assess system impacts, constraints, and implications on processes.

Process Mapping & Productivity Insights

• Conduct “As-Is” process analyses and design “To-Be” workflows that embed digital tools or data insights.
• Identify pain points and propose data-backed improvement opportunities.
• Support development of dashboards, reports, and automation requirements.

Delivery Support

• Draft BRD/FRD, user stories, acceptance criteria, and test scripts.
• Support UAT, investigate defects, and verify logic/data results.
• Ensure documentation and requirements traceability throughout the project.

Cross-Functional Alignment

• Facilitate workshops with Production, Engineering, Quality, Planning, IT, and Data teams.
• Communicate technical details in clear business language.
• Support change management and rollout of new digital tools.

We love that you are...

• 3–7+ years as Business Analyst, Data Analyst, Industrial Engineer, or Systems Analyst.
• Strong technical skills:
• SQL (required)
• Python (preferred)
• Power BI / Tableau / Looker
• Experience with manufacturing systems: MES, SCADA/IoT, PLC data, ERP.
• Understanding of data modeling, ETL/ELT, and integration concepts.
• Strong documentation and analytical skills.
• Ability to work in a fast-paced manufacturing environment with hands-on teams.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Master Planning and report to T&O Manager who also oversee the planning process.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
  
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
  
• Transportation services are also available to drop you at the closet BTS station and other community areas.
  
  About Pandora Crafting & Supply
  
  Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.
  
  About Pandora Group
  
  Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.
  

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.