About Apna (https://linktr.ee/apnahq)
Founded in 2019, Apna is India’s largest professional networking platform dedicated to helping
India’s burgeoning working class to unlock unique professional networking, and skilling
opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states.
Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures,
Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable
livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers
that trust the platform - India has a new destination to discover relevant opportunities.
Requirement: 1
Title: Business Analyst
Function: Operations
Location: Bangalore (Work from Office - Domlur)
Must Have: Strong proficiency in SQL
Requirements
We are currently seeking a skilled and motivated Business Analyst to join our Operations team
and contribute to the day-to-day operational success of our Support side, focusing on data
analysis, product oversight, and account management.
Roles & Responsibilities:
● Operational Data Analysis:
○ Collect, analyze, and interpret day-to-day operational data for the Support team.
○ Provide insights and recommendations to enhance operational efficiency and customer satisfaction.
● Data Pipelines and Queries:
○ Build and maintain data pipelines to ensure a steady flow of relevant data.
○ Write and optimize SQL queries for data extraction, transformation, and loading (ETL) processes.
● Dashboard Creation:
○ Develop and maintain dashboards to visualize key operational and performance metrics.
○ Collaborate with stakeholders to understand reporting requirements and deliver actionable insights.
● CRM Tool Oversight:
○ Oversee and analyze data within the CRM tool, ensuring data accuracy and completeness.
○ Provide support to the team in utilizing CRM data for effective account management.
Requirement:
● Proven experience of 2-4 years as a Business Analyst or similar role, preferably in an operational setting.
● Strong proficiency in SQL for querying and manipulating data.
● Experience with building and maintaining data pipelines.
● Familiarity with data visualization tools; experience with dashboard creation is a plus.
● Excellent analytical and problem-solving skills.
● Strong communication skills and ability to present complex data insights to non-technical stakeholders.
● Prior experience in account management, data analysis and revenue reporting isadvantageous.
● Familiarity with CRM tools and their role in account management.
Founded in 2019, Apna Group is redefining the future of work for India and beyond - empowering millions of professionals and enterprises through AI-led innovation.
Through Apna.co, India’s largest early-career job marketplace, we’ve connected 6 Cr+ job seekers with 7 Lakh+ employers across 900+ cities, enabling faster, smarter, and more meaningful hiring at scale.
Trusted by India’s leading enterprises such as Teleperformance, Zomato, HDB Financial Services, Bluestar, TVS, Kotak, Axis Bank, Flipkart, and Lifestyle, Apna powers workforce transformation across Retail, BFSI, Staffing, Healthcare, Manufacturing, and IT sectors.
Building on this foundation, Apna has expanded into enterprise AI innovation with Blue Machines, our Voice AI platform that enables organizations to deploy production-grade voice agents with sub-300 ms latency and <1-week deployment cycles. In its first 45 days, Blue Machines secured $6 M+ in enterprise contracts across lending, insurance, recruitment, and healthcare - making it one of India’s fastest-adopted deep-tech platforms.
Explore more at bluemachines.ai
Recognized among India’s Most Preferred Workplaces 2025–26, and as a Most Preferred Workplace for Women, Apna Group continues to build technology that empowers people, strengthens enterprises, and drives inclusive growth.
Backed by world-class investors including Tiger Global, Sequoia Capital, Lightspeed, Insight Partners, GSV Ventures, and Owl Ventures, Apna collaborates with leading government and public institutions such as the NSDC, Ministry of Defence, UNICEF YuWaah, and AICTE to drive nationwide skilling and employability programs - powering AICTE’s career portal for over 3 million students across 22,000 colleges.
Visit: apna.co
For employer solutions, visit: employer.apna.co
