Job Description

PURPOSE

We are looking for a detail-oriented and analytical Business Analyst with 3–5 years of experience to collaborate with onshore teams and U.S.-based healthcare staffing clients in driving product discovery, requirements gathering, workflow analysis, and System Integration Testing (SIT) to ensure successful product delivery and client satisfaction.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s degree (BS) in a relevant field.
• 3–5 years of proven experience as a Business Analyst supporting full Software Development Life Cycle (SDLC).
• Skilled in business requirements gathering, stakeholder interviews, and conducting discovery sessions.
• Well-versed in documenting current-state and future-state workflows, process maps, and use cases.
• Adept at translating complex business needs into clear, structured functional and operational requirements.
• Experienced in writing user stories and defining detailed acceptance criteria using JIRA.
• Proficient in performing System Integration Testing (SIT) and supporting UAT validation.
• Skillful in Microsoft Excel, Microsoft Word, wireframing tools, and JIRA.
• Competent in using AI tools to explore domain knowledge and enhance requirement discovery.
• Strong analytical and problem-solving abilities with high attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

KEY RESPONSIBILITIES:

• Requirement Elicitation & Discovery: Conduct discovery sessions with onshore Business Analysts and clients to gather, analyze, and validate detailed business requirements.
• Workflow & Process Documentation: Analyze and document current-state and future-state workflows, process maps, and use cases.
• Functional Requirement Translation: Convert business needs into structured functional and operational requirements for development teams.
• User Story Development & Documentation: Create user stories, define acceptance criteria, and maintain detailed requirement documentation in JIRA.
• Cross-Functional Collaboration: Partner with Product, Development, and QA teams to clarify requirements and ensure smooth implementation.
• System Integration Testing (SIT): Execute SIT for product releases to validate system functionality against documented requirements.
• Gap Analysis & Process Improvement: Identify risks, gaps, and improvement opportunities to enhance workflow efficiency and solution delivery.
• Client Communication & Alignment: Ensure consistent alignment between client expectations and delivered solutions through proactive communication and validation.

A Culture of Belonging At our core, we value diversity and inclusion. As an equal opportunity employer, we are dedicated to creating a workplace where every voice is heard, every person is respected, and everyone has the opportunity to succeed.