Job Description

The Business Analyst is responsible for reviewing business processes to gain a complete understanding of current business and system processes, identify improvements and document those improvements as business requirements (Features and User stories). The BA will work interdepartmentally, make decisions, and communicate to leadership to ensure deliverables are met. This person understands the business and ensures that there is integration between business and technology.
The Business Analyst is a major contributor to project goals by defining business objectives and requirements, establishing deadlines, monitoring milestone completion, providing timely reporting of issues that impact progress, and resolving conflicts.

Duties & Responsibilities:

• Defining and eliciting business requirements for assigned project or company initiatives
• Communicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up, tools and designs.
• Identify defects and improve departmental performance by supporting quality, operation efficiency and production goals.
• Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange.
• Create documentation for business processes and collaborate with teams to share knowledge.
• Work directly and independently with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives, and approach.
• requirements into smaller chunks as User Stories under the SAFe agile methodology.
• Work with Information Technology department to ensure business requirements are clearly understood and solutions are presented to meet the requirements.
• Analyze various types of data and processes to root cause, trend, and summarize findings. Present findings and recommend changes to address deficiencies and/or further improve and streamline performance based on analysis.
• Maintains active communication on project updates with leadership; clearly identifying any project risks, dependencies or decisions that can impact the department or the overall organization.
• Ability to prepare professional presentations and present to stakeholders and leaders across the organization

Minimum Qualifications:

• High School diploma or GED equivalent from an accredited institution
• 2 – 3 years of experience as a Business Analyst
• Experiencing defining and eliciting business requirements
• Experience working with Agile in a delivery model
• Experience identifying, documenting, and communicating business requirements
• Demonstrated ability to think critically and analytically
• Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong ability to work closely as a team member
• Proficiency in Excel and reporting functionality (pivot tables, graphs, v-lookup, etc.)

Preferred Qualifications:

• Bachelor’s degree or higher from an accredited institution
• Experience in Health Insurance domain
• Experience with MHK Market Prominence
• Experience with Medicare and enrollment
• Experience delivering features / User stories using Agile and/or SAFe methodology
• Experience with product roadmaps, gathering business requirements and user stories
• Knowledge of accessing data using basic SQL queries

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLCshallnotdiscriminateagainstanydisabledemployeeorapplicantinregard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $68,900 - $99,620

• All Other Locations (within approved locations): $61,300 - $91,120

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.