Job Description

HOLIDAY NOTICE: Thank you for your interest in the Business Analyst position. Please note that there may be a delay reviewing applications as we enter the Holiday season. We are still welcoming all applications for a January start date, and you can expect to hear back from us in early January. Happy Holidays!

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

• Off work 1 hour early on Fridays.
• Earned Time-Off Program and vacation.
• Group Retirement Savings Plan with employer match.
• A hybrid work model is available upon successful completion of probation.
• On-site gym including free weekly classes with a qualified trainer.
• Newly renovated facility with ergonomic desks/chairs.
• Educational assistance and career development.
• Employee benefits.
• Health and Wellness spending account.
• Employee Assistance Program (EAP).
• Employee discount programs.
• A Culture Team dedicated to diversity, inclusion, and employee programs.
• Employee recognition and appreciation events.
• French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

The Business Analyst (Alberta) reporting to the Director, Business Process Solutions (Alberta) is based in the Sherwood Park location. The Business Analyst (Alberta) is responsible for planning, designing, developing and implementing operational business solutions for First Canadian Financial Group. This role pays a key part in optimizing business processes, improving efficiency, and ensuring alignment with organizational objectives.

The hours of work for this position will be 9:00am to 6:00pm Monday through Thursday and 9:00am to 5:00pm on Friday.

Essential Responsibilities:

• Evaluate business processes, identify opportunities for improvement, document & communicate business requirements, and implement initiatives.
• Monitor project progress by tracking activity; overcome obstacles related to projects; publish progress reports; recommend actions.
• Improves systems by studying current practices; designing modifications.
• Perform user acceptance testing and quality assurance on software related enhancements. Effectively communicate issues and progress.
• Develop solution documentation, training documentation, support documentation, functional and technical specifications and other relevant document sets for support of their respective solutions.
• As required, deliver training on processes & systems to various individuals and business groups.
• Ensure all work and deliverables adhere to relevant business and IT security standards, governance policies, and regulatory requirements.
• Research, learn and adapt new technologies, relevant industry standards and best practices.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree or equivalent dimploma in industrial/systems engineering, computing science/technology, or a related field is required.
• Minimum of 5+ years as a Business Analyst preferably in the automotive and/or insurance industry is required.
• Proven ability in people management and change management to drive a high performing culture is required/an asset.
• Certification in business analysis, project management, and relevant application software.
• Cyber security awareness.
• Ability to produce standards based business process diagrams along with functional and technical specifications based on customer requirements.
• Experience managing projects from vision setting through implementation..
• Intermediate skill with Microsoft Office (Word/Excel) is required.
• Fluent in English with proven competencies in verbal and written communication is required.
• Fluent in French with proven competencies in verbal and written communication is an asset.
• Experience developing and delivering high quality written and oral communications.

Thank you for considering our organization.

If you are bilingual there will be a French and English assessment as a part of the recruitment process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.