Job Description

Business Analyst

NXT is looking for a Business Analyst with expertise in systems development to join our team. The Business Analyst will work with a talented and diverse team to support complex IT project initiatives. As a Business Analyst, you will play a pivotal role in driving strategic initiatives, optimizing operational efficiency, and delivering innovative solutions for clients.

Responsibilities:

• Collaborate closely with agency stakeholders to understand business objectives, challenges, and requirements
• Conduct comprehensive analysis to gather, document, and validate business requirements, ensuring alignment with project objectives and industry standards
• Collaborate with cross-functional teams to gather business requirements for system enhancements and drive the implementation of solutions
• Utilize quantitative and qualitative analysis techniques to interpret complex data sets, identify patterns, and derive actionable insights
• Conduct comprehensive analysis to understand the current system's architecture, processes, and limitations
• Identify areas for improvement and efficiency gains, and work with stakeholders to gather requirements for the project
• Develop comprehensive business requirements, use cases, and process flows for new systems
• Act as a liaison between business stakeholders and IT teams to ensure successful system transformation results
• Conduct risk assessments and impact analyses to evaluate potential risks and opportunities associated with proposed solutions or business changes
• Contribute to project planning, monitoring, and execution activities, ensuring timely delivery of high-quality solutions within budget and scope
• Develop and execute change management strategies and plans to facilitate a smooth transition to new systems
• Create detailed documentation of business processes, system requirements, and change management plans
• Analyze data and generate meaningful insights to inform decision-making processes
• Provide data-driven recommendations and insights to improve performance and efficiency
• Maintain documentation to ensure alignment with evolving business needs and regulatory requirements
• Collaborate with IT teams, business teams, and other stakeholders to bridge the gap between business needs and system capabilities

Must Haves – Required Skills:

• Bachelor's degree in computer science, information systems, or related field
• 5+ years’ experience as a Business Analyst
• Strong analytical skills with proficiency in data analysis tools and techniques (e.g., SQL, Excel, Tableau)
• Ability to translate business requirements into actionable process improvements
• Experience working in an Agile Environment
• Experience with process improvement methodologies such as Lean Six Sigma or ITIL Continual Service Improvement
• Excellent communication skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
• Consulting experience

Nice to Haves – Desired Skills:

• Relevant industry certifications (e.g., CBAP, PMP, Lean Six Sigma)

Location:

Hybrid: Client site and Remote

Benefits: Why you want to work with us!

• We are a young and vibrant organization with a strong foundation and looking for the next set of leaders to grow the business.
• Fully company-paid healthcare for you and your family
• Monthly expense of $100 paid towards health and wellness expenses of your choice – gym, yoga classes, massages, etc.
• Monthly reimbursement for phone bill up to $100
• Unlimited paid annual leave
• Work from anywhere as long as quality work is getting done
• Flexible hours – take breaks, cater to your personal and family appointments during the day as needed, core hours 9-4
• We want our employees to be eternal learners – we will pay for reasonable and relevant trainings and certifications
• We want you to participate in the company’s growth – healthy bonus and performance-based commissions to be discussed during the hiring process depending on the applicability to the role

NXT is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.