Responsibilities:

• 
  Lead requirements gathering sessions with stakeholders to
  understand business objectives and document detailed business requirements.
• 
  Analyze and document current business processes and
  workflows, identifying areas for improvement and optimization.
• 
  Develop comprehensive business cases outlining costs,
  benefits, and risks of proposed solutions.
• 
  Collaborate closely with cross-functional teams (including
  IT, operations, and management) to ensure alignment of business and technology
  solutions.
• 
  Create functional specifications and user stories, ensuring
  they are clear, complete, and feasible for implementation.
• 
  Conduct impact analysis for proposed changes and
  enhancements to existing systems and processes.
• 
  Provide guidance and mentorship to junior business analysts
  and team members as needed.
• 
  Participate in testing and quality assurance efforts,
  ensuring solutions meet business requirements and are fit for purpose.
• 
  Assist in the development of training materials and conduct
  training sessions for end users as necessary.
• 
  Defines and documents business processes involving current
  and future states
• 
  Acts as a liaison between departmental end-users, technical
  team, consultants and other governmental organizations in the analysis, design,
  configuration, testing and maintenance of solutions
• 
  Identifies opportunities for improving business processes
  through the use of technology and/or through business process changes;
• 
  Reads and interprets technical literature and translates in
  terms understandable to the end-users or non-technical staff
• 
  Plans, organizes and conducts business process
  reengineering/improvement projects and/or management reviews of programs
• 
  Consolidates information into cohesive and understandable
  correspondence or other written form for use in management decision-making

Requirements

Skill Requirements/Qualifications:

The Resource
must
have the following minimum
qualifications or experience:

• 
  Bachelor’s degree in computer science, Commerce or an
  equivalent field
• 
  Minimum of ten (10) years of experience working as a
  business analyst
• 
  Minimum of five (5) years of experience
  documenting/conducting process analysis and re-engineering
• 
  Minimum of five (5) years of experience writing
  requirements, use cases and user stories
• 
  Minimum of five (5) years of experience in working on
  projects in agile environment
• 
  Must possess strong political acumen
• 
  Must possess strong critical thinking skills
• 
  Most possess high level of communications, consulting, and
  client relationship skills. The Analyst must be able to clearly communicate
  complex technical and business concepts, both to clients (internal or external)
  and to team members, and to negotiate change
• 
  Must be capable of effectively identifying and framing
  problems, leading the collection of elements of information, and integrating
  this information to produce timely and thoughtful decisions

Preferred Qualifications or Experience:

• 
  Accreditation from IIBA (International Institute of Business
  Analysis) is considered an asset
• 
  Knowledge of the Business Analysis Book of Knowledge (BABOK)
  is considered an asset