Zessta Software Services Private Limited

Business Analyst

Zessta Software Services Private Limited  •  Hyderabad, IN (Onsite)  •  3 months ago
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AI Success™

Job Description

Responsibilities:
  • Manage customer relationships from expectations to results. Build strong customer relationships that lead to high retention and add-on business.
  • Define and document customer business functions and processes.
  • Act as a liaison between clients and technical team to identify, define and document business needs and objectives, current operational procedures, and problems.
  • Analyse the feasibility and develop requirements for new systems and enhancements to existing systems, ensure the system design fits the needs of the users.
Skills and Experience:
  • Must have 3 - 10 years of experience.
  • Operate as a single point of customer contact to provide status, resolve key questions/ issues, and to ensure that projects are on track. Manage customer expectations.
  • Ability to drive the creation and modification of key documents across Zessta and the customer organization. Documents include contracts, project plans, invoices, etc.
  • Leverage knowledge of customer products and business to increase communication effectiveness and to propose future projects.
  • Moderately technical with the ability to communicate effectively with engineers and to understand customer and product issues and drive the team towards resolution.
  • Strong relationship builder with excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
  • Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
  • Working knowledge of Agile Scrum methodology.
  • Candidates with prior work experience as Developers/Test Engineers are preferred.
Education and Experience:
  • Candidates with Bachelor's degree in computer science and Masters in Business are preferred.
  • Experience 3-10 years
Zessta Software Services Private Limited

About Zessta Software Services Private Limited

Zessta is a distinguished Product Engineering firm, leading the charge in AI, Machine Learning, Computer Vision, and associated technologies since our inception in 2011. Renowned for our high-energy approach, we specialize in delivering end-to-end solutions that seamlessly integrate contemporary technologies, enabling businesses to bring their innovative ideas to fruition.

With a rich history spanning over 11 years, our commitment to excellence has allowed us to establish a solid presence in the Smart solutions space. We take pride in crafting end-to-end solutions that seamlessly integrate contemporary technologies, enabling businesses to bring their innovative ideas to fruition.

Our diverse expertise spans a range of domains, including Healthcare, E-commerce, Finance/Banking, Social Commerce, Telecom, AI/ML, Ed Tech, and GIS/Maps. This broad spectrum of capabilities positions us as a versatile partner capable of addressing the unique challenges within these sectors.

Over the years, we have had the privilege of collaborating with pioneering start-ups, leading enterprises, and some of the world's largest technology brands. Our success stories extend across various industries, including healthcare, entertainment, life sciences, banking, and financial services.

At the core of our success is a visionary approach to mobile solutions, empowering organizations to expedite their enterprise mobility journey. As we celebrate over a decade of innovation, we remain steadfast in our commitment to staying at the forefront of technological advancements.

Join us on a journey of excellence and technological innovation. Let's collaborate to build a future where ideas seamlessly transition into reality. #InnovationExcellence #ProductEngineering #AI #ML #ComputerVision #DigitalTransformation #11YearsOfInnovation

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Hyderabad, IN
Year Founded
2011
Website
zessta.com
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