VeriPark

Business Analyst

VeriPark  •  Republic of Turkey (Onsite)  •  3 months ago
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AI Success™

Job Description

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

What you will be doing:

  • Undertake market research, collate feature recommendations from clients and build a pipeline of requirements.
  • Conduct and lead requirements gathering sessions & identify gaps amongst existing product and client requirements and suggest possible solutions.
  • Analyze all business requirements and provide detailed specifications. (BRD, FRD, Use Case Documents etc.)
  • Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading the UAT.
  • Work on project lifecycle and different methodologies like Waterfall or Agile.
  • Act as a Consultant to provide business value analysis as part of discovery phase.
  • Provides support and guidance to presales and professional services on new system features.
  • Work closely with the Technical Lead on the requirements document and RTM.
  • Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience.
  • Work on multiple projects and able to manage time accordingly.

What we are looking for:

  • 5+ years of relevant working experience.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. (e.g., BE, BTech, ME, MS)
  • Experience in Product Development and implementation of multiple Digital Banking Solutions for Digital Banking.
  • Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Customer Onboarding, Account Opening and Loan.
  • Good knowledge of Digital channels is a must.
  • Good knowledge of one or more of the Retail Products like CASA Accounts, Fixed Deposit, Islamic banking products and Credit Cards.
  • Understanding of various analysis techniques and methodologies.
  • Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD.
  • Hands-on Experience working on different rule engines and process automation tools and techniques.
  • Knowledge about customer service, sales, and marketing aspects within a bank.
  • Ability to define and explain end-to-end processes via User Journeys.
  • Experience in integrating Digital channels with back-end systems.
  • Knowledge of Core Banking Systems, Operations, and Functionalities.
  • Willingness to travel for short-term project engagements if required.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries from North Americover Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.
If you like value growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

VeriPark

About VeriPark

VeriPark is a global solutions provider enabling financial institutions to become AI-first digital leaders by placing Customer Experience at the core of digital transformation. With an exclusive focus on financial services, VeriPark’s AI-Powered Customer Experience Suite delivers world-class customer journeys on digital and assisted channels.

Our unified platform unifies data, orchestrates intelligent journeys, and embeds real-time decisioning into every interaction. From Omnichannel Delivery and Customer Engagement to Branch Automation and Loan Origination, VeriPark helps financial institutions accelerate digital transformation, increase productivity, and achieve tangible business outcomes.

Headquartered in the United Kingdom, with a rapidly growing presence across Europe, North America (Canada & United States), Asia (including Malaysia and Thailand), Africa, and the Middle East, VeriPark partners with leading financial institutions to drive customer acquisition, retention, and cross-sell opportunities. VeriPark's 5 offshore development centers, including hubs in Canada, Bulgaria, and India enable us to scale innovation quickly and deliver proven, secure, and scalable solutions.

As a long-standing Microsoft Solutions Partner and Inner Circle member, VeriPark has been optimizing Microsoft’s cloud and Dynamics 365 platforms for FSI since 2001. Together, we help financial institutions harness AI, Copilot, and next-generation agentic automation to deliver:

• Hyper-personalized customer journeys and natural conversational banking

• AI-driven decisioning and intelligent workflows across front and back office

• Faster onboarding, higher digital adoption, and measurable ROI

• Empowered employees with a unified front end and 360°/720° customer view

As we continue our global expansion, VeriPark remains committed to pioneering AI-driven innovation, strengthening strategic partnerships, and enabling financial institutions worldwide to lead in the digital age.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
1998
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