Job Description

About the opportunity:

We are the internal recruitment partner for our client, a well-established independent banking and financial services group.

We’re looking for someone who loves solving problems, thrives on understanding how things work, and enjoys turning complexity into clarity. If you want to be part of a growing financial services business that’s constantly evolving and doing things differently, this could be the ideal role for you.

As a Business Analyst on a 12 month fixed term contract for maternity cover, you’ll act as the link between business teams and technical specialists, helping shape change, improve processes, and make sure solutions truly meet business and customer needs. No two days will be the same, and you’ll play a key role in delivering improvements across the organisation.

What you’ll be doing:

• Engaging with stakeholders across the business to understand needs, challenges, and opportunities
• Running workshops, interviews, and discovery sessions to gather insight
• Documenting functional and non-functional requirements using techniques such as user stories, use cases and process maps
• Analysing data, workflows and systems to define both the as is and to be state
• Mapping and modelling business processes, identifying inefficiencies and recommending improvements
• Supporting the design of solutions and validating that they meet business needs
• Working closely with third parties to understand impacts on people, processes and systems
• Contributing to acceptance criteria, test scenarios and user readiness activities
• Supporting delivery teams to ensure smooth implementation
• Communicating clearly with stakeholders and ensuring alignment from requirements through to delivery

What we’re looking for:

• Strong analytical and critical thinking skills
• Experience translating business problems into clear, structured requirements
• Confidence using requirements elicitation techniques
• Proficiency in process mapping and modelling tools
• Great communication and facilitation skills
• Someone who is adaptable, proactive and able to build strong relationships
• Experience in financial services or banking is beneficial but not essential
• Knowledge of deposits or regulated environments is a bonus but transferable skills are welcomed
• Agile experience (Scrum/Kanban) and data analysis skills (Excel, SQL, Power BI) are desirable but not essential
• Business Analysis certifications (IIBA/BCS) are an advantage
• UK-based – ideally within reach of Basingstoke, but applications from elsewhere in the UK are welcome

In return we are offering:

• A competitive salary dependent on skills, knowledge and experience.
• 25 days annual leave plus bank holidays.
• Discretionary bonus scheme.
• Pension contributions 4% employer, 5% employee.
• Employee Assistance Programme .
• Private medical insurance
• Various wellbeing and social events throughout the year.
• Working hours: 9am–5pm or 8am–4pm
• Occasional travel to the Isle of Man depending on project needs

Interested? Then APPLY now for immediate consideration.