Job Description

Key responsibilities:

• Manage the Business Requirements and Functional Solution aspects - scope the problem and develop business case to address the problem
• Document requirements / user stories, source and evaluate alternatives, and recommend solution that best fits the needs
• Perform business analysis:

a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements

b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case

c. Elicitation: Explore, identify and document business needs

d. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need

e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

• Apply Agile methodologies and principles in project delivery, emphasizing continuous improvement and cross-functional teamwork
• Assess and review testing scenarios, test cases, and test reports to ensure comprehensive coverage and effective conduct of various tests
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders
• Collaborate, Co-ordinate and facilitate meetings between third-party teams and internal client teams as required
• Work closely with third-party vendors to track and review progress of key delivery and payment milestones ensuring service levels are met within the contractual agreement
• Facilitate and co-ordinate review and sign off processes with client internal teams
• Perform tasks assigned by the Program Manager/Program Directors

Qualifications:

• Bachelors degree in computer science or similar field
• Demonstrated experience in business analysis, requirements management, application solutioning and design
• Experience in full project development life cycles
• Ability to facilitate discussions/workshops to elicit, manage and priorities key business needs
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding
• Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
• Knowledge in one of the following areas will be added advantage - Agile Methodology, Business Process Reengineering, Microsoft SharePoint, Data Analytics, proficiency in products such as Microsoft SharePoint, Tableau Software
• Team player with strong organization and people handling skills
• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Ability to work collaboratively in cross-functional teams