Job Description

Attesa Coffee is a start-up specialty green coffee sourcing and distribution company headquartered in Amsterdam, Netherlands. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high-quality coffees safely, on time, and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders.

We are looking for a Business Analysis Intern to join our team. This internship is a hands-on opportunity to understand the operational and strategic backbone of a fast-growing coffee trading start-up. You will gain exposure to core business processes, digital systems, ERP/CRM tools, and process standardization, playing a key role in streamlining our internal workflows and data systems. You will work closely with cross-functional teams and receive continuous support and mentorship throughout the internship.

Important: The internship duration is 6 months and the stipend for this internship is Rs. 10,000.

Tasks

• Support website updates and maintain internal documentation to ensure accuracy and consistency across platforms.
• Optimize and organize the company’s CRM system to improve usability, structure, and data integrity.
• Support the streamlining and structuring of records within the Zoho Books / ERP system.
• Develop clear and comprehensive Standard Operating Procedures (SOPs) for internal business processes.
• Assist in designing and implementing digital frameworks to enhance internal workflows and operational efficiency.
• Assist in sales, purchasing and logistics related communications.
• Assist in analysis of Attesa Coffee’s entry into new product and geographical markets via research and analysis.

Requirements

• Current student pursuing a degree in Business, Operations, IT Systems, or a related field.
• Strong organizational and analytical skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication skills in English (written and verbal).
• Ability to document processes clearly and systematically.
• Willingness to learn new digital tools and platforms.

What’s nice to have

• Basic understanding of CRM and ERP platforms (e.g., Zoho, Salesforce, Tally, QuickBooks).
• Experience with or interest in process mapping or workflow tools

Benefits

• Work in an entrepreneurial and ownership driven environment.
• Opportunity to grow within a young and dynamic international team.
• Core knowledge and workings of the physical / digital B2B distribution industry.
• Real life understanding of business development and organizational management