Job Description

Business Systems Analysis Analyst II

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analysis Analyst II, you will act as a client consultant and project analyst, supporting financial institutions in optimizing and evolving their systems.
You will work closely with clients who submit queries and change requests related to their environments. Your role will be to analyze their needs, investigate solutions, and provide well‑thought‑through responses and recommendations. This position requires a strong analytical mindset, curiosity, and persistence — we are looking for people who enjoy solving complex problems and don’t give up easily. The role is aligned with US working hours.

What you will be doing:

• Act as a trusted technical consultant and main point of contact for assigned clients
• Analyze client queries and business requirements, and translate them into technical solutions
• Respond to client requests (incidents, enhancements, change requests) with a solution-oriented approach
• Support system changes, configurations and releases (low to medium complexity)
• Collaborate with internal teams on projects and system improvements
• Ensure service quality and SLA adherence
• Maintain accurate system and client documentation
• Participate in audits and internal initiatives

What you will need:

• Bachelor’s degree in Computer Science, Data Management, IT or similar — or strong analytical skills developed in practice
• Around 1–2 years of experience (junior profile) in IT, systems analysis, or financial services
• Strong logical thinking and problem-solving skills
• Motivation to learn and develop into an independent specialist (typically 3–5 years to gain full autonomy in this role)
• Ability to work with clients and communicate effectively
• Good English skills (written and spoken)
• Availability to work aligned with US hours( 2:00pm - 10:00pm CET= 8:00am - 4:00 pm EST)

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team culture
• Fully remote work option (equipment provided)
• Professional development (internal platforms, LinkedIn Learning)
• Competitive employment contract with benefits: private healthcare (also for family), life insurance, pension plan, lunch and sports card
• A work environment built on work life balance principles

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is 132,000 - 156,000 PLN gross annually and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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