Job Description

ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a Business Administrator (m/f/x) to join us in Inđija.

You will join the Customer Interaction Center – Sales & Services within our Industrial Metrology Department, supporting Sales, Service and Technical teams in an international and dynamic business environment.

Your Role

As a Business Administrator, you will support Sales as well as the Service and Technical departments by managing administrative tasks, coordinating communication with customers, suppliers and international offices, and ensuring efficient documentation and organization.

The role of Business Administrator (m/f/x) will involve:

• Receiving and processing customer orders.
• Preparing offers and quotations.
• Providing assistance to customers and suppliers.
• Managing and maintaining documentation.
• Organizing meetings and coordinating schedules.
• Performing general administrative and organizational tasks.

Your Experience

• Secondary or higher education in social sciences or a technical field.
• 2–3 years of experience working with documentation and administrative processes.
• Experience in order processing and/or a strong understanding of export/import regulations and related tax implications.
• Proficiency in Microsoft Office.
• Fluent Serbian and English language skills.

It would be desirable if you had:

• Familiarity with ERP and CRM software programs, particularly SAP.
• Experience in a customer-facing, sales support or service administration environment.
• An interest in developing your knowledge and career within industrial metrology.

You bring flexibility, innovation, independence and precision to your work, together with a structured and organized approach. You have a team-oriented mindset and strong communication and interpersonal skills, enabling you to interact effectively with different functions and stakeholders.

A valid Category B driving licence and willingness to travel for training are also required.

Your Benefits

If you join ZEISS, you will have access to a range of benefits, including:

• Company Equipment: Company laptop and all necessary IT equipment.
• Development: Professional and soft-skills training programs.
• Well-being: A strong focus on well-being and prevention for our employees.
• Team Spirit: Work in a motivated team where mutual support is key.
• Innovation: Join a successful company that drives future-oriented solutions.
• Leadership: Experience a modern and open management culture.
• Flexibility: Benefit from flexible working arrangements and vacation planning tailored to your needs.
• Corporate Benefits: Access to Corporate Benefits.

In addition, you will receive comprehensive professional and technical training tailored to the role, including training in SAP-ERP and SAP-CRM systems essential for daily operations, with opportunities for further development in industrial metrology. You will work in a dynamic and international environment with opportunities for personal growth.

Role Details

Role Location: Inđija, Serbia

Department: Customer Interaction Center – Sales & Services, Industrial Metrology

Working Conditions: Full-time, permanent position in an international and supportive working environment.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Your ZEISS Recruiting Team:

Hayley Lem