Job Description
Microsoft is seeking Business Administrators to support various leaders across the company. The successful candidate thrives working both independently and collaboratively, brings proven organizational and communication skills, and can effectively manage multiple workstreams in a fast‑paced, evolving environment. This role requires sound judgment, discretion, attention to detail, and a commitment to enabling team success. This role will serve as a leader within the business administrator community, actively support org-wide initiatives, and provide backup support as needed. A team‑first mindset and willingness to step in where required are essential.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Calendar Management and Meeting Logistics
- Learns or provides calendar management and time planning support for manager(s) (e.g., Director). May manage community space/conference room calendars. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles (e.g., personal needs, allocation to business priorities). Ensures preparation of meeting setting (e.g., booking rooms, assisting with troubleshooting audio-video [AV] and technical issues). Learns to manage ambiguous situations.
Cross-Functional Collaboration and Communication
- Begins to develop relationships with stakeholders across multiple organizations (e.g., business-support professionals, Human Resources [HR], Finance, event planners, peers) to enable their leader and/or team's work. Begins to communicate with external partners and audiences.
Discipline Growth and Development
- Actively participates in the Business Support community. May mentor less experienced Business Support colleagues to helps others increase their understanding and ability to navigate through the organization. May support onboarding and training of new Business Support staff as applicable. Contributes to their organization's culture. Continues to shadow and learn from others and leverages mentorship from other admins. Documents and shares proven practices and insights.
Event Coordination and Logistics
- Supports planning, coordination, promotion, and support for events. Assists with determining event needs and outcomes. May assist with and/or own creating event itinerary. Acts as a point of contact for events (e.g., changes). Addresses any preparatory setbacks and escalates to Business Support staff as needed. Contributes to post event close out (e.g., tracking event results/attendance, distributing post-meeting materials) under guidance of others. Contributes to team morale and building team dynamics.
Project Ownership
- Executes various projects and tasks and completes project deliverables with little or no supervision. Owns their components of project outcomes end to end with proper accountability. Identifies risks and challenges within core area of responsibility and communicates these to relevant stakeholders. Streamlines processes, provides process improvement suggestions, and adjusts as needed.
Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)
- Contributes to and oversees planning, tracking, maintenance, and adjustment of equipment and inventory based on stock requirements and business needs. Processes expense reports with full compliance of Microsoft policy. Participates in discretionary budget tracking (e.g., morale, hardware, supplies) and reporting. Performs vendor and supplier management (e.g., ensuring set up for financial processing, opening purchase orders [POs]). May contribute to budget management in partnership with peers (e.g., Finance, Business Managers).
Rhythm of Business (ROB)
- Gains deeper understanding of rhythm of business (ROB), key stakeholders, and interdependencies within the business and recognizes patterns. Helps to execute on business cadence (scheduling/meeting logistics) around the ROB of the team and identifies patterns.
Space Management and Planning This responsibility is dependent on location.
- Maintains up-to-date space-management processes and team spaces (e.g., office locations/desk assignments, private conference rooms, seasonally transitional spaces, remote/location status), with guidance. Partners with managers across the organization and colleagues to learn and execute processes. Supports large-scale space requests (e.g., annual office restocks, moves, space build outs), liaising between admins, and space planner. Uses space utilization data to recommend changes in space assignments and identify future space requirements. Escalates and shares with team members. Maintains accurate, detailed information in space database.
Team Management Support (Headcount Management, Recruitment, Onboarding/Offboarding)
- Contributes to team experience activities. Collaborates with Global Talent Acquisition (GTA) to support internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process, under guidance of colleagues as needed. Participates in onboarding and assists new employees, vendors, and interns as an essential contact for questions. Coordinates logistics and provides onboarding support for new employees, vendors, and interns, under the direction of team members (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups). Maintains and manages headcount activities, including staff movement/transfers, reporting, offboarding, and transactions within relevant headcount management tools.
Travel Management
- Provides travel arrangements using Microsoft tools (e.g., accommodations, transportation, security, group codes) for manager(s) and/or group. May create itineraries for daily activities and learns to maximize trip itineraries. Ensures required documents (e.g., immunization records, visas) are obtained for international travel. Follows travel policies and leverages guidance from Business Support colleagues as necessary.
Qualifications
Required Qualifications
- 2+ years Administrative, Business Support, and/or customer service experience.
Preferred Qualifications
- 3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.
- Associate's/Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
- OR equivalent experience.
- 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
Business Support ATR-C - The typical base pay range for this role across the U.S. is USD $25.82 - $45.05 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $36.73 - $52.55 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
