Job Description

Real Futures is a majority Aboriginal-owned and staffed company. We provide tailored employment services across Australia including the Parent Pathways Program (PPP), Remote Australia Employment Service (RAES), Transition to Work (TTW), Indigenous Skills and Employment Program (ISEP) and Inclusive Employment Australia (IEA).

The Business Administration Trainee Day may include, but are not limited to the following:

• Basic administrative and clerical duties
• Scan and save documents to program SharePoint
• Provide customer service and handle basic enquires
• Ensure work is conducted in a professional manner
• Assist Staff with Connection Day preparation
• Assist with reception tasks as required
• Answer and direct inbound calls received through ring central
• Make outgoing calls to aspirants when required
• Use electronic records and the internet for performing general administrative tasks
• Provide excellent customer service to both internal and external customers
• Undertake relevant performance reviews, development and training as required
• Attend and actively contribute to scheduled staff meetings
• Undertake meeting minutes as required
• Prepare weekly report of activities and outcomes for management using approved template and processes

Applicants for this position must be Aboriginal and/or Torres Strait Islander, identify as being Aboriginal and/or Torres Strait Islander, and be accepted in the community as such. An applicant's race is a genuine occupational qualification and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977.

Please note this is a 12-month Max Term position.

Knowledge/Skills

• Ability to maintain a high degree of confidentiality
• Able to complete minimum Certification II qualification
• Ability to comply with Real Futures code of conduct, company policies and procedures.

Being a part of the Real Futures team, you will be provided with a wide range of benefits including:

• Personal and professional development opportunities
• Rewarding and supportive culture
• Birthday leave and diversity leave
• Frequent training and support to excel in the role
• Free Employee Assistance Program
• Access to novated car leasing
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must...

• Have full working rights in Australia
• Have a current driver’s licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
• Ability to work Monday to Friday - 8:30am to 5:00pm

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About AKG:

With more than 200 locations and a team of 1,500+ dedicated professionals, AKG is one of Australia's leading providers of employment, training and health services. Each year, we support over 50,000 Australians to find meaningful employment, build new skills, and improve their health and wellbeing.

As part of the AKG Group, we work alongside people from all backgrounds and life stages, helping them overcome barriers, unlock opportunities, and achieve their goals. Our work creates real, lasting impact in communities across Australia.

If you're passionate about making a difference and want to be part of an organisation where your work directly empowers others to thrive, AKG offers the opportunity to build a rewarding career with purpose.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email recruitment@akgaustralia.com.au.