Job Description

Looking to work for a housing organisation that puts people first?

Try co‑operative housing.

About CEHL

Common Equity Housing Ltd (CEHL) is Australia’s largest co‑operative housing provider. Our purpose led, community based housing model delivers lasting social impact by putting people at the centre of everything we do.

For more than 40 years, we’ve provided safe, secure and affordable housing across Victoria. We manage over 2,000 homes and work in partnership with more than 80 housing co‑operatives, supporting around 5,000 co‑op members and CEHL direct renters.

The opportunity

We’re seeking an experienced and motivated Business Administration Officer to join CEHL and build a meaningful career with a stable, respected registered housing provider. You’ll be based in Carlton (Vic) and be part of a collaborative and supportive team reporting to a recently promoted manager who is keen to see further success within the team and providing opportunities for growth and development. This role provides business administration and general office support across all areas of CEHL that arise on a cyclical or ad hoc basis as well as acting as the first point of contact for CEHL visitors and triaging tenant queries to support our innovative, renter‑centred housing model that genuinely puts people first.

This permanent, full-time position requires someone who is able to work in the office 4-days per week with 1 day working from home available after completion of the onboarding period (6 weeks) weeks.

Responsibilities:

• Manage correspondence, including emails and mail.
• Triaging tenant calls to ensure they are put through to the most appropriate person.
• Support fleet administration (a current drivers licence is essential)
• Data entry
• Ensuring visitors are looked after upon arrival
• Provide general administrative support to various departments as needed.
• Assisting with event logistics - both internal and external.

Qualifications & Experience:

• Proven experience in an equivalent-level position ideally within a corporate / housing / real estate or construction environment.
• An understanding of the protocols and requirements of supporting an office environment.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work as part of a team.
• Attention to detail and a proactive approach to problem-solving.

Why Work With us?

CEHL offers excellent working conditions and benefits, including:

• Generous salary packaging, including meals and entertainment allowance
• Six additional days of paid leave
• Hybrid working arrangements (4 days in office, 1 day work from home)
• 17.5% annual leave loading
• Access to our Employee Assistance Program

Our modern Carlton office is close to Lygon Street cafés and local parks.

If you value purpose led work, integrity and collaboration, CEHL is a place where you can do work that matters.

We will accept applications until May 25th, however we may close the role earlier based on interest in the role.