Digicel Group

Business Account Manager

Digicel Group  •  Paramaribo, SR (Onsite)  •  2 months ago
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Job Description

Role title: Business Account Manager

Reports to: (role title) Head of Business Solutions

Job purpose:
The Business Account Manager is responsible for identifying and acquiring business clients,
understanding their technology needs, and offering tailored ICT solutions, including software,
hardware, cloud, and networking services. The role focuses on driving revenue growth,
building strategic relationships, and consistently meeting or exceeding sales targets.


Main responsibilities:
1 Identify and target potential B2B clients across sectors such as finance, healthcare, logistics,
and manufacturing.
2 Conduct sales presentations, product demonstrations, and solution pitches to key decisionmakers
(CIOs, IT Managers, Procurement Heads).
3 Develop and maintain a strong sales pipeline using CRM tools.
4 Prepare and deliver customized ICT proposals and quotations.
5 Negotiate pricing, terms, and contracts with clients.
6 Collaborate with technical and pre-sales teams to align customer needs with product offerings.
7 Maintain knowledge of competitive offerings and market trends.
8 Meet or exceed quarterly and annual sales targets.
9 Keep accurate records of all sales activities and customer interactions.
10 Participate in industry events, trade shows, and networking opportunities.


Professional Experience:
1 2–7+ years in B2B sales, preferably within ICT and enterprise solutions.
2 Proven track record of meeting or exceeding sales targets.
3 Experience working with medium to large enterprises.
4 Familiarity with long sales cycles and solution-based selling.


Skills
1 Prospecting, lead generation, and account management.
Last reviewed: Oct 2025 Page 2 of 2
2 Negotiation and closing skills.
3 Sales pipeline management using tools such as Salesforce or PowerBI.
4 Strong communication and presentation abilities.
5 Relationship-building with a consultative selling approach.
6 Self-motivated, target-driven, and results-oriented.
7 Excellent time management and ability to handle multiple accounts.

Digicel Group

About Digicel Group

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Kingston, JM
Year Founded
2001
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