Job Description

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Business Account Executive (Western Jamaica)

Digicel is seeking a target driven and efficient Business Account Executive from Western Jamaica.

The Incumbent will be responsible for targeted canvassing across the island and unearthing new business opportunities from our SME base and the serviceable market.

About this Role

The Business Account Executive achieves success by driving business outcomes through the achievement of Sales Targets. The successful candidate will deliver on sales target, maintain revenue, resolve, and escalate customers’ issues through the appropriate channels. This is a target-based role; therefore, achievement of target is essential.

Role Scope

• Serve as the lead point of contact for all account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits and meet monthly sales quota from assigned customers.
• Drive the timely and successful delivery of our solutions to meet customer needs and objectives.
• Develop new business with existing clients and unearth new opportunities for service portfolio improvement.
• Forecast and track monthly sales performance, account-based activity and sales pipeline.
• Demonstrate a can-do attitude undertaking the targeted delivery of the ICT and GSM Portfolios.
• Continuously analyses market trends to support business developments.
• Frequently, update Salesforce.com includes logging meetings, opportunities, and establishing follow-up processes.

Qualifications & Experience

• At least 3 years’ experience in Sales or ICT.
• Five (5) CXC or GCE Subjects (inclusive of English and Mathematics or an equivalent
• numeric qualification).
• At least six (6) months’ working experience in a Customer Service Environment.
• Knowledge of Microsoft applications; Word, PowerPoint, Office Outlook, and Excel
• A track record of high performance against quota
• Ability to demonstrate capability for successful account management, GSM sales and ICT sales.
• Flexibility to work on weekends as required.

Technical & Functional Skills

• Highly motivated, charismatic, confident.
• ICT subject matter expert.
• Excellent communication & presentation skills
• Excellent interpersonal skills
• Good Planning Organizational Skills and negotiation skills
• Excellent networking skills
• The ability to persuade and influence others at all levels.
• Sound business acumen and high integrity.
• Valid driver’s license and access to a reliable motor vehicle is an asset
• Working Condition: (e.g. dust, dirt, heat, abnormal hours, frequent travel, overtime, etc.
• • Frequent Travel • Overtime

Interested applicants are encouraged to apply on or before Sunday, October 18, 2026

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.