Job Description

Provide friendly and efficient service to restaurant patrons to ensure a pleasurable dining experience. Responsible for prompt clearing, cleaning and re-setting of tables according to specifications. Assist the servers in the service of water, coffee and beverages.

• Greet guests in a timely manner upon being seated

• Maintain side stations and cleanliness of restaurant

• Monitor guest needs for drink refills and condiment requests

• Assist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and table

• Refill beverages when ½ full

• Clear and re-set within 2 minutes of guest’s departure

• Rolling silverware and other side work

• Responsible for cleanliness of the restaurant by upholding the sanitation standards

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Performs other job-related duties as assigned

• Strong verbal communication skills
• Experience using basic cleaning supplies (broom, dustpan, spray bottle and towel)
• Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time
• Repetitive lifting of up to 15 lbs.
• Frequent pushing, pulling, bending and walking
• Work area is subject to variable temperatures
• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.