Posting number: 14071-0926
Department: GoPasco (Public Transportation)
Job classification: Bus Dispatcher
Posting type: Open & Promotional
Categories: Transportation, Transit, Dispatch
Office work in the coordination of trip reservations, trip scheduling and Bus Driver trip activities.
Receives incoming calls on telephone and radio communications systems. Dispatches and coordinates the use of vehicle and driver resources. Prepares trip reservation assignments. Assists in schedule writing and record keeping. Answers telephone and gives information to patrons concerning bus schedules and other trip information.
Counts daily receipts and completes applicable records. Reviews road conditions, traffic flow, vehicle and driver availability, and other pertinent operational factors to determine daily trip scheduling capacity. Makes adjustments to schedules and routes as directed.
Employs customer service by assisting the public in a tactful and pleasant manner in response to trip and information requests. Performs related work as required.
PHYSICAL SKILLS: Ability to sit at a console for extended periods of time. Ability to operate a keyboard for entering data into computer. Ability to communicate effectively using verbal, written and visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from high school or possession of an acceptable equivalency diploma. Minimum two (2) years' of clerical experience and record keeping with one (1) year public contact and telephone work required. Dispatching experience preferred. Bilingual English and Spanish preferred.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
All applicants must pass a urine test prior to employment. Future urine drug testing and alcohol breath testing will comply with the Pasco County Public Transportation Substance Abuse Policy.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Pasco County was created in 1887 from the southern part of Hernando County. It was named for Samuel Pasco, who served in the Confederate Army, the state legislature and in the United States Senate from 1887 to 1899. The earliest towns were Anclote, Blanton, Dade City, Earnestville, Fort Dade, Macon (Trilby), Lacoochee and San Antonio. Citrus was an important industry when the county was formed, although a decline followed a freeze in 1895. Several large sawmills operated in the county in the early part of the twentieth century. During the Florida land boom of the 1920s, New Port Richey became the winter home of silent screen star Thomas Meighan and golfer Gene Sarazen; Meighan attempted to bring other Hollywood figures to the city. The county has experienced significant population growth since the 1960s. The growth began along the Gulf coast but is now occurring most rapidly in areas north of Tampa.
Located on the Gulf of Mexico in the Tampa Bay area, Pasco is part of a nine-county region referred to as the "Nature Coast." Pasco County has a total of 742 square miles with more than 100 square miles of managed recreational facilities, including parks, four artificial reefs (one made up of surplus military tanks), more than 25 golf courses, and three State-designated canoe trails. The possibilities to enjoy the outdoors and nature are unlimited.
