Job Description

Job Title: Bus Development Analyst (Safety or Comm)

Position Type: TfL Permanent

Grade: Pay Band 2

Salary: Circa £38,500 per annum depending on skills, knowledge and experience

Location: Palestra (Southwark - London) / Hybrid

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

The job holder will assist in further developing and delivering the Bus Safety Programme to achieve the Mayor's and TfL's Vision Zero targets for the bus network.

The job holder will work collaboratively within the Bus Safety Development team, and assist with key internal interfaces (e.g. SHE and Engineering) and external stakeholders (e.g. Bus Operators) to help deliver the Bus Action Plan safety requirements and the Bus Safety Strategy actions.

Key accountabilities

• Receive, interpret, analyse and summarise data for senior managers both within Bus Operations and across the business to support the delivery of projects and programmes such as the Bus Safety Programme
• Explain and challenge root causes and effects, driving the identification and adoption of remedial actions across and within the Buses Contracts Development Team to assist senior managers in decision making such as initiating new projects or introducing new business as usual activity to the Bus Operations directorate
• Support the Bus Safety Development Manager in business case development, project initiation and sponsorship of projects through provision of data analysis and stakeholder management - developing and maintaining relationships within and across departments and with external stakeholders such as the bus operators and manufacturers
• Project management responsibility for short term analysis projects and programmes of work driving improved performance within bus contracts and encouraging a performance based culture both within TfL and with the bus operators
• Responsible for assisting the Bus Safety Development Manager in sponsoring the delivery of specific projects within the Bus Safety Programme, clienting delivery of work streams and engaging with relevant stakeholders to ensure buy-in and delivery to cost and time:-Align with wider road safety initiatives, air quality initiatives and healthy streets
• Support benchmarking exercises as required and assist in the development of necessary outcomes into strategic initiatives that will drive (safety and commercial) performance within bus contracts

Skills, Knowledge and Experience

Knowledge

• Broad knowledge of London’s public transport, with an understanding of Buses or other contracted operations (desirable)
• Understanding of Bus Operations and having a wide appreciation of the business environment (desirable)
• Being able to learn about a business area quickly and filter information (essential)
• Understanding of TfL and Bus Operations' business objectives (essential)
• Appreciate the political landscape and the Mayor's objectives for safety/public transport improvements (essential)

Skills

• Strong problem solving and analytic skills (essential)
• Excellent attention to detail, to ensure accuracy in requirements captured and business process flows documented (essential)
• Strong communication and influencing skills (desirable)
• The ability to assimilate new information quickly and accurately (essential)
• Excellent spreadsheet and information processing skills. Good IT, literacy and numeracy skills (essential)
• Proven ability to build strong working relationships with colleagues and external stakeholders (essential)
• Ability to work flexibly as part of an effective, cohesive team to achieve tight deadlines, sometimes under pressure within immediate team or as part of the wider Bus Operations directorate (desirable)

Experience

• Experience of gathering, collating, analysing and publishing requirements in relevant formats (essential)
• Experience of operating in a dynamic working environment, handling multiple tasks and deadlines, delivering to time, budget, and quality (essential)
• Experience of an aspect of the public transport operating business (desirable)
• Experience of delivering strategy in the transport or safety sector (desirable)

Equality, diversity, and inclusion

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

Application Process

Please apply using your 2-page CV

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images

The closing date for applications is Wednesday 12th August 2026 @ 23:59

Interviews will be held w/c 7th September 2026

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29/30 days annual leave plus public and bank holidays (Delete one)
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) (Delete if not applicable – LU spot grades/Q grades)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel