Job Description

Assistant Manager

At Burgerville, our Assistant Managers are essential leaders who help create outstanding guest experiences, develop strong teams, and support restaurant performance. This role partners closely with the General Manager to lead daily operations while building a positive workplace culture grounded in our mission: Serve with Love

The Assistant Manager is responsible for leading the restaurant when the General Manager is unavailable and plays a key role in supporting food quality, team development, operational excellence, and community engagement.

Pay & Benefits

• Competitive pay with overtime eligibility
• Bonus Opportunity
• Affordable Medical, Dental & Vision Insurance
• Flexible Spending Accounts (FSA)
• Life Insurance and Accidental Death and Dismemberment Insurance paid by Burgerville
• Long-Term & Short-Term Disability Insurance
• Other Voluntary Benefits:

  • Critical Illness

  • Accident insurance

  • Identity Protection

  • Spot Pet Insurance

  • Voluntary Life

• Employee Assistance Program (EAP)
• Tuition Assistance
• Paid Time Off & Sick Leave
• Holiday Pay (8 paid holidays)
• 401(k) Retirement Plan

What You’ll Do

• Support daily restaurant operations with a focus on quality, hospitality, and team performance
• Lead the restaurant in the General Manager’s absence
• Coach, train, and develop Shift Leads and Crew Members
• Help drive sales, labor, food cost, and operational results
• Deliver exceptional guest experiences and resolve guest concerns
• Maintain food safety, cleanliness, and operational standards
• Support recruiting, onboarding, and employee retention
• Assist with staffing, scheduling, and shift execution
• Support local marketing initiatives, community events, and restaurant growth
• Build a positive, respectful, and high-performing team culture

What We’re Looking For

• Strong leadership and communication skills
• Passion for hospitality, food quality, and team development
• Ability to thrive in a fast-paced restaurant environment
• Strong organizational and problem-solving skills
• Experience coaching and developing others
• Ability to work a flexible schedule including evenings, weekends, and holidays
• High school diploma or GED required
• 1–2 years of restaurant leadership experience preferred

Why Burgerville?

At Burgerville, we believe great food starts with great people. We are committed to creating growth opportunities, developing future leaders, and building strong teams that serve our guests and communities with care. If you’re passionate about leadership, hospitality, and making a positive impact, we’d love to meet you.

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Burgerville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform these accountabilities.

The responsibilities and expectations outlined in this position description are not to be construed as exclusive or all-inclusive. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, with or without any change in pay rate.