Job Description

Requisition No: 867160

Agency: Department of Corrections

Working Title: BUREAU CHIEF OF BUSINESS SUPPORT SYSTEMS

Pay Plan: SES

Position Number: 70035320

Salary: $106,822.82 Annually

Posting Closing Date: 01/09/2026

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FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: BUREAU CHIEF OF BUSINESS SUPPORT SYSTEMS

***Anticipated Vacancy***

This open competitive advertisement is for a SES (Selected Exempt Service) position located at Central Office in Tallahassee, FL in the Office of Information of Technology.

The mission of the Office of Information Technology at the Florida Department of Corrections (FDC) is to provide reliable, secure, and innovative technology solutions that support the department's operations and strategic goals.

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

Leadership:

• Assists the Deputy Chief Information Officer (DCIO) with the strategic management and direction of all Office of Information Technology (OIT) programs, contracts, services, and processes for the Department of Corrections (Department).
• Collaborates with the DCIO and other OIT leadership to formulate strategies that use budget and staff resources to align with the Department’s long-term strategic goals.
• Assists the DCIO with implementation of OIT initiatives, including migration from legacy systems, new software and hardware projects, integration projects, and other improvement projects.

Management:

• Directs and manages the day-to-day operations of the Bureau of Business Solutions which will work closely with other Department divisions to identify needs relating to Information Technology (IT) purchases, contracts, and processes.
• Directs daily operations by monitoring, assigning, reviewing, approving, and evaluating the work of OIT personnel within the Bureau of Business Solutions.
• Establishes goals, performance, and accountability measures to ensure team members are meeting timelines, working efficiently, working within budgetary guidelines and providing the highest standard of customer service.
• Manages staff and performs tasks including, hiring, training, disciplining, promotions, performance management, and dismissal of subordinate staff.
• Manages the Bureau of Business Solutions to ensure adherence to procurement requirements, contract management requirements, and fiscal requirements.
• Directs and coordinates the drafting, analyzing, monitoring and tracking of legislative bills.
• Guides the collaboration with program leaders for agency-wide procedures to find Information Technology gaps, inefficiencies, or inconsistencies and recommend improvements.

General:

• Use strong business acumen and a solid foundation of IT knowledge, including process improvement, project management, change management, procurement management, and contract management experience.
• Establish and keep effective working relationships with Department leadership, internal Department customers, and government officials.
• Successfully work with executive decision makers by speaking with plain language to help them understand complex technical challenges that OIT handles daily.
• Support and ensure prompt and compliant responses to public record and audit inquiries, corrective plans, and continuous quality improvement efforts.
• Provide leadership of IT asset management, which may include but not be limited to acquisition, tracking, and inventory control following agency requirements.

Project Management:

• Establishes templates, monitoring techniques, standards, and repeatable processes for managing projects within OIT and other Department divisions as applicable.
• Serves other OIT project managers by providing oversight and as a point of escalation for managing projects, including risks and issues.
• Manages weekly OIT project status updates via aggregated reporting and weekly meeting. Prepares report to CIO prior to the weekly meeting.
• Implements advanced project management methodologies for capacity planning, resource planning, and project portfolio management.
• Administrator for project and portfolio management tool(s).

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:

• • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Written and verbal communication skills.
• Must be a Florida Certified Contract Manager.
• Must possess knowledge of Florida Statutes relating to procurement, contract management, and bill drafting conventions. Knowledge of chapter 60GG, Florida Administrative Code.
• The ability to read, understand, and translate into plain language various legal documents including contracts and statutes.
• Must have five (5) years working in an Information Technology position.
• Must have five (5) years leading a team of five (5) or more persons.
• Must have three (3) years managing contracts.
• Must be proficient with standard office software (Word, Excel, PowerPoint).

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.