Encore

Building Manager - London, SW6

Encore  •  £50k/yr  •  London, GB (Onsite)  •  10 days ago
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Job Description

We’re looking for an experienced Building Manager to oversee the smooth operation of a high end residential development based in London, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

  • Location: London, SW6

  • Salary: £50,000

  • Hours: Monday to Friday, 9am-6pm

The Role

As the Building Manager, you will take full responsibility for the development, including:

  • Overseeing planned and reactive maintenance, including contractor management.

  • Ensuring communal areas are impeccably maintained and presented.

  • Delivering outstanding customer service to residents and visitors.

What You’ll Do

1. Building Management
  • Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.

  • Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.

  • Coordinate planned maintenance, ensuring timely execution to required standards.

  • Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.

  • Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.

  • Monitor parking compliance and address related issues.

  • Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs
  • Arrange and follow up on reactive and planned maintenance.

  • Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.

  • Coordinate and follow up on emergency repairs.

3. Resident Services
  • Manage front-of-house services, including parcel and key handling.

  • Ensure any on site staff or contractors are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.

What You’ll Bring

Experience
  • Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.

  • Strong leadership skills, with experience mentoring and developing teams.

  • Contractor management expertise, including assessing and approving works.

  • Financial management experience (desirable).

Qualifications
  • Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.

Skills
  • Exceptional time management and task prioritisation.

  • Outstanding communication skills, both written and verbal.

  • Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours
  • Accountability: Take ownership and see tasks through to completion.

  • Attention to Detail: Passionate about delivering excellence in every aspect.

  • Commitment: Proud to make a difference and go above and beyond.

  • Positivity: Embrace challenges with a can-do attitude.

  • Curiosity: Continuously learn, question, and seek improvement.

Why Join Us?

This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.

Encore

About Encore

Managing property as though we live there

Our mission is to make places better and deliver a brilliant residential property management experience. As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.

Professional service through a proactive approach

Our approach is based on the following principles:

- Quality people with time to manage

- Operational structure and rigour

- Well-honed systems that work

- Maintenance and compliance under control

- Financial control

- Professionalism and pride

We work WITH you.

Local expertise

Encore manages a portfolio of high quality residential developments across the UK. With local teams in Cambridge, Bristol, London, Manchester, Nottingham and Sandhurst, we are experienced at dealing with all types of estates. Our property professionals look after properties across East Anglia, London, the Thames Valley, South West, Midlands and North West and our expertise and experience has been honed over 20 years of award winning property management.

Industry
Real Estate & Property
Company Size
201-500 employees
Headquarters
Cambridge, GB
Year Founded
2004
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