Job Description

Purpose of the Role

The Building Manager is responsible for the day-to-day management, operation and presentation of a multi-let commercial office building, ensuring a safe, compliant and efficient environment for occupiers, visitors and stakeholders. The role acts as the primary point of contact for tenants, overseeing building services, contractor performance, health and safety compliance, maintenance programmes, occupier engagement and service charge expenditure. The Building Manager works to protect and enhance the value of the asset, deliver a high standard of customer service, and ensure the property operates in accordance with all statutory, lease and landlord requirements while supporting the commercial objectives of the ownership.

Key Responsibilities

· Act as the primary day-to-day contact for occupiers, landlords, managing agents and visitors, delivering a high standard of tenant engagement and customer service.

· Oversee the operation, maintenance and performance of all building services, including HVAC, lifts, electrical systems, fire safety systems and water hygiene compliance.

· Manage and monitor all hard and soft service contractors, ensuring services are delivered in accordance with contracts, KPIs and statutory requirements.

· Ensure full compliance with health and safety legislation, including risk assessments, fire risk actions, permit-to-work systems and emergency procedures.

· Conduct regular building inspections to maintain high standards of presentation, cleanliness, security and occupier experience.

· Assist with the preparation, management and monitoring of annual service charge budgets and expenditure, ensuring costs are effectively controlled.

· Coordinate planned preventative maintenance (PPM) programmes and oversee reactive maintenance to minimise operational disruption.

· Manage occupier fit-out works and contractor activities within the building, ensuring compliance with landlord requirements and building regulations.

· Support sustainability and ESG initiatives, including energy management, waste reduction and environmental reporting.

· Maintain accurate property records, compliance documentation, contractor files and building management reports.

· Oversee security operations and emergency response procedures, ensuring the safety of occupiers, visitors and the building asset.

· Work closely with the Property Manager and asset management team to protect and enhance the value, performance and reputation of the building.

Skills, Knowledge and Experience

Skills

· Excellent communication and tenant relationship management.

· Strong organisational, problem-solving and prioritisation skills.

· Contractor and supplier management experience.

· Financial awareness and budget monitoring capability.

· Proficient in Microsoft Office and property management systems.

Knowledge

· Commercial property and facilities management.

· Health & Safety and statutory compliance requirements.

· Building services (HVAC, lifts, fire and life safety systems).

· Service charge budgeting and expenditure control.

· Landlord and tenant responsibilities within commercial leases.

Experience

· Experience managing commercial multi-let office buildings.

· Proven track record of contractor and service partner management.

· Experience overseeing health & safety compliance and building operations.

· Strong occupier/customer service experience.

· IOSH, NEBOSH, IWFM or similar qualification desirable.

Working Hours - 8:30 -5:30

Salary - £45,000

#LI-DNI