Basic Function:
To coordinate and provide equipment and facility set-up for meetings, conferences, and special events; provide customer service to building patrons; monitor facility use and ensure conformance with policies and procedures; perform facility maintenance and cleaning; perform related work.
Level Scope:
Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.
Essential Functions:
● Security- responsible for securing areas of assignment on a predetermined schedule. Included turning out lights and locking doors.
● Equipment operation- Fork Lifts and misc. hand tools
● Utilization and handling of chemicals and supplies- Utilize proper methods, materials, supplies, and procedures in all phases of duties performed.
● Provides backup services for other vacant positions at the combined area facilities.
● Move office furniture, paint walls and other light maintenance.
● Compliance with policies, procedures and work availability.
● Interprets event documents and diagrams to determine event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action.
● Applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoot audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions.
● Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Assists customers and visitors with directions and information regarding events. Uses feedback to report program success and customer satisfaction. Evacuates customers in emergencies.
● May perform other duties as needed.
Knowledge, Skills, Abilities:
● Ability to work all Bronco home football games and other Bronco team sporting events as assigned. This position is required to work on external and special events as assigned. May be required to work weekends, nights, and holidays.
● Ability to lift and carry items weighing up to 60 pounds
● Must have sufficient speech and hearing acuity to perform customer service activities.
Minimum Qualifications:
Some knowledge of: adding, subtracting, multiplying, and dividing whole numbers.
Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials, and common practices used in facility preparation, including custodial work; setting work priorities; interpreting written and oral instructions.
Preferred Qualifications:
At least 1 year of building maintenance and facility operations; commercial building maintenance, remodel techniques, and procedures.
A valid Driver's License.
Salary and Benefits:
Required Application Materials:
Cover Letter, Resume, and Three References.
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/
