Job Description

Building Automation Technical Training Instructor

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Carrier / Automated Logic is a leading provider of heating, ventilating, air conditioning, and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Automated Logic is a unit of Carrier Corp., a leading provider to the building systems industry worldwide.

Automated Logic is a total energy solutions provider. For 45 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. Through our global team of company branches and independently-owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat.

About this role

Experienced Technical Training professional Provides training to internal and external customers on a variety of Building Automation components/platforms. Responsible for updating training as necessary, and providing input to enhance Product Training performance.

Key Responsibilities

• Support and maintain a comprehensive training program that covers entry-level beginners to seasoned field experts.
• Support Field Engineers in completing and progressing through the different levels of the ALC Field Engineer certification program.
• Work collaboratively with ALC factory to identify and prioritize new training classes. Schedule time each quarter to work on training development with ALC factory. Attend the annual ALC factory training summit and tech update seminars as needed.
• Keep current with advancements in the Building Automation Systems industry as well as the training field. Participate in industry and professional organizations to learn and incorporate best practices, and to develop professionally.
• Attend ALC factory best-practice training courses in Kennesaw, GA for new products, and obtain teaching certification for those courses.
• Collaborate with other ALC field trainers to share knowledge and best practices.
• Conduct training for employees and customers at branch and customer locations.
• Maintain a database for tracking class attendees. Verify field check-out qualifications for ALC employees.
• Plan, coordinate, schedule, and publish the calendar of training classes at local ALC branches.
• Create class handouts and documentation as needed.
• Responsible for class logistics.
• Ensure training room computers and hardware are up-to-date.
• Develop a list of training hardware/software needs and provide it to management for inclusion in the annual budget.
• Manage the financial aspects of training classes.
• Maintain a professional appearance and exhibit professional written and verbal communication skills.
• Complete tasks within expected timelines.

Required Qualifications

• High School Diploma or GED
• 3+ years of progressive experience in Building Automation Systems

Preferred Qualifications

• Bachelor’s Degree
• Ability to communicate technical information to a non-technical audience.
• Effective communication and presentation skills
• Excellent understanding of Building Automation Systems, including strong working knowledge of Automated Logic hardware and software.
• Excellent understanding of the operation and control of mechanical equipment and their control sequences.
• Knowledge of Microsoft Office and other Windows products.
• Travel requirements: 20%, including air and overnight travel.

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