BT Coordinator

To ensure smooth efficient co-ordination of the BT fleet and drivers, assisting the department manager in all of the day to day operation elements of the department.

• Co-ordinate the daily planning of all the drivers within the BT team across all sites.
• Responsible for the daily activities of all the representatives’ paperwork and planning.
• Supporting with daily admin duties for all BT team members.
• Supporting the Business Unit Manager on projects, paperwork, and administration duties as and when required.
• Respond to messages in a professional and timely manner from customers and internal teams.
• Maintaining and building rapport with customers, understanding their needs, and managing customer’s expectations.
• Ensure that all queries are followed up and resolved in an efficient and timely manner with customer focused approach.
• Organising Stock, Parts, and Solutions for the department.
• Raising POs for suppliers and stock control levels.
• Process all the BT departments paperwork and KPI information if required.
• File all the service sheets and consignment notes as and when required.
• Input data from the divisions activities and place them on Excel sheets and KPI figures.
• Coordination, collation, checking and filing of daily paperwork.
• Book hotels and arrange all the necessary itinerary for the drivers’ nights out.
• Management of the daily workflow to ensure maximum efficiency and accuracy.
• Other admin duties as required.
• Adherence to the Company’s Health and Safety Policy.

• Previous Co-ordinating experience.
• Excellent written and verbal communication skills and strong telephone manner.
• Excellent numerical skills.
• Excellent attention to detail.
• Confident in dealing with customers / suppliers over the phone and on email.
• Positive and motivated with flexible and adaptable attitude.
• Problem solving and solution focussed ability.
• Well organised and self-disciplined with the ability to work quickly and calmly under pressure.
• Strong interpersonal skills with the ability to develop effective and positive working relationships within and outside of the department.
• Must demonstrate high levels of integrity and adopt a professional approach in all interactions – should be transparent, open, and honest in all dealings.
• Ability to be flexible and adapt to changing situations and / or systems.
• Good conflict resolution skills based on a ‘Can do’ attitude.
• A flexible attitude to the team’s work, including a willingness to reprioritise and undertake additional tasks if required.
• Friendly personality and team player.
• Strong PC and technical knowledge and skills with an excellent working knowledge of the Microsoft packages including Word, Excel and Teams.

Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.

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