Job Description

ASSA ABLOY Entrance Systems (Pedestrian) is a global leader in access solutions, renowned for our innovation, integrity, and commitment to quality.

We are seeking an experienced and results-driven Service Sales Executive to drive new business growth, expand existing customer relationships, and maximise the profitability of our Service Sales portfolio. This role combines strategic sales planning, relationship building, and solution-oriented selling to achieve revenue targets, increase customer retention, and support long-term business growth. The position is based in Wetherill Park, New South Wales.

What You’ll Do

• Lead the development of new business opportunities through proactive prospecting, networking, and lead generation activities.
• Build and maintain strong customer relationships, acting as the primary State point of contact for Service Sales and contract-related matters.
• Drive contract profitability by ensuring service scopes are appropriately defined, priced, and managed.
• Oversee customer accounts, including contract negotiations, renewals, upselling, and scope expansion opportunities.
• Develop and implement effective sales strategies to achieve or exceed revenue targets and KPIs.
• Maintain a strong understanding of industry standards, market trends, products, and service offerings.
• Manage State-based contracts and support National Account contracts operating within your region.
• Ensure compliance with company policies, procedures, and customer contractual requirements.
• Monitor and manage customer KPI requirements, ensuring clear and timely communication.
• Forecast customer requirements and identify future growth opportunities.
• Collaborate closely with Projects, Equipment Sales, Service Managers, and other internal stakeholders to deliver exceptional customer outcomes.
• Promote a strong "One Team" culture by working effectively across State and National teams.

What You’ll Bring

• Minimum 3-4 years' experience in a similar sales role
• Experience within the service, building, maintenance, or construction industry.
• Strong understanding of service-based businesses and maintenance processes.
• Proven portfolio management and sales experience.
• Technical aptitude with the ability to understand products and service solutions.
• Knowledge of relevant WHS legislation and industry requirements.
• Intermediate to advanced Microsoft Office skills.
• Experience using TSM or similar systems will be highly regarded.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong commercial acumen with the ability to identify and convert growth opportunities.
• · A proactive and customer-focused approach with the ability to build long-term relationships and influence outcomes.
• · Current driver's licence and willingness to travel as required.

Why Join Us?

• Be part of a global leader that values empowerment, innovation, and integrity.
• Join a supportive and collaborative team environment.
• Enjoy benefits such as novated leasing, the Origin Energy benefits program, corporate health insurance and a hybrid work environment.

If you’re interested, we would love to hear from you!

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.