Job Description

Business Support Officer (Administration) Level 1 – Fostering Support | 10623 | Permanent Contract | 37 hours per week | £25,989 to £26,403 per annum | Grade D | County Hall, Norwich / Hybrid

We are looking for a competent, well organized and self-motivated individual to undertake this role supporting the Fostering & Kinship team. Our service is very busy and includes variety in day-to-day tasks that come into our team. An example of tasks we support are raising POs, dealing with confidential data, sending out letters. You will be required to have experience of working in an office environment and an awareness of safeguarding children’s policies and knowledge of financial processes.

This post requires good customer service, excellent keyboard and ICT skills being proficient in Word, Excel and databases, good organisational skills, the ability to work to tight deadlines, to prioritise work and to communicate effectively at all levels.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 29 June 2026 at 23:55

All other applicants closing date: 14 July 2026 at 23:55

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.