We are seeking an experienced BSCS Provisioning Engineer to manage end-to-end subscriber provisioning on the Ericsson BSCS Billing System. The role covers subscriber lifecycle changes, provisioning failure resolution, and production support in a 24x7 telecom BSS environment.
The successful candidate will work closely with CRM, OCS, IN, HLR/HSS, Network, and other IT teams to keep provisioning services reliable and compliant with SLAs.
Handle end-to-end subscriber provisioning in Ericsson BSCS, including activation, deactivation, suspension, reactivation, and service/package changes.
Monitor and troubleshoot failed, pending, and stuck provisioning requests.
Perform provisioning validation, transaction reprocessing, and error resolution.
Coordinate with CRM, OCS, IN, HLR/HSS, Network, and other IT teams for end-to-end issue resolution.
Analyse provisioning logs, interface failures, and database records to identify root causes.
Support production incidents, deployments, configuration changes, and post-deployment validation.
Prepare RCA reports and ensure SLA compliance.
Hands-on experience with Ericsson BSCS provisioning.
Strong Oracle SQL/PL/SQL and Unix/Linux knowledge.
Shell scripting and operational automation.
Understanding of prepaid and postpaid telecom processes and subscriber lifecycle management.
Basic knowledge of XML, JSON, REST/SOAP APIs, and provisioning interfaces.
5–6 years of experience in telecom billing or BSS production support.
Experience in incident management, troubleshooting, and 24x7 operational support.
Good analytical, communication, and coordination skills.
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
