Job Description

• REQUIRED QUALIFICATIONS:
• Bachelor’s degree in computer science, engineering, business, or comparable studies
• 2-4 years of experience in Requirement Analyses.
• Analytical mind and problem-solving aptitude
• Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform

• Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.
• Excellent documentation and communication skills and strong attention to detail required.
• Must have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence
• Good to have knowledge – GRC & Security Operations Center.
• Understanding of basics of REST and SNOW Integration
• Good to have knowledge of Service Portal & Workspaces.
• Ability to recognize potential and actual issues, needs and opportunities for improvement in the implementation.
• Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
• Demonstrate strong ability to evaluate constraints, risks, and dependencies.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.