Job Description

GET TO KNOW US

We are committed to creating products that care - for your brows and for the world around us. From thoughtfully selected ingredients to a conscious approach to formulation and production, sustainability is considered at every step. BROW AID® is about empowerment. It’s about putting professional-level results into hands, so customers can create brows that elevate their confidence day after day. Healthy brows. Elevated confidence. Conscious beauty. - Kim O' Sullivan, Founder

KNOW THE ROLE

As a Part-Time Sales Associate for Brow Aid within Brown Thomas, you will be the face of the brand on the shop floor, delivering exceptional customer service and expert product knowledge. Your role is to create a welcoming and engaging experience for every customer, helping them find the right brow solutions tailored to their individual needs.

You will confidently demonstrate products, offer personalised recommendations, and build strong relationships with customers to encourage loyalty and repeat business. Maintaining high visual merchandising standards and ensuring the Brow Aid counter reflects the premium environment of Brown Thomas will be a key part of your responsibilities.

KNOW WHAT WE’RE LOOKING FOR

We’re looking for a part-time Sales Associate who enjoys working with people and takes pride in creating a welcoming, positive in-store experience. The ideal candidate is friendly, approachable, and confident in starting conversations and understanding customer needs. You’re someone who is reliable, proactive, and comfortable working in a fast-paced environment. You work well as part of a team, contribute to a supportive atmosphere, and bring a positive attitude to every shift. Previous retail experience is helpful, but not essential - we value a strong work ethic, willingness to learn, and a genuine commitment to great customer service above all else.

KNOW HOW WE WORK

We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity, we build trust among our customers, partners, and communities and with each other.