Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

A Brokerage Hub Support Processor works hand in hand with U.S Customs officers. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, tax payments and uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports.

The first 2 hours of the shift is office work, the remaining hours are worked in the Customs inspection cage.

Pay Grade: 08

Responsibilities:

• Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
• Processes Emergency Action Notifications received by USDA.
• Assist officers during inspections and provide any requested documentation.
• Work directly with international import operation on fulfilling package requests from Customs.
• Communicates proactively with customers including educating customers on regulatory procedures
• Position utilizes BOSS (Brokerage Operations Support System), Mainframe (ISPSYS, OPSYS), Internal Visibility Portal, VPS Print (AMS history)

Qualifications:
Strong knowledge of US Customs and Border Protection Regulations
Bachelor's Degree (or internationally comparable degree) - Preferred
International Trade, Logistics or Freight Forwarding experience - Preferred
Previous experience with classification and/or FTA determination - Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.