Job Description

The Opportunity

Zurich is a leading global insurer in Singapore, providing innovative and reliable solutions to a diverse range of corporate clients. As the Head of Mid-Market, you will drive Zurich’s growth in the mid-market segment by developing new business opportunities, deepening existing relationships, and executing targeted strategies. You will be a key member of the Customer, Distribution and Market Management team, playing a crucial role in expanding Zurich’s presence and value proposition within Singapore’s dynamic mid-market landscape.

Key Responsibilities

• Develop and execute a comprehensive mid-market growth strategy: Identify key segments, opportunities, and potential partners within the mid-market space.
• Build and nurture strong client relationships: Engage directly with mid-market customers and intermediaries to understand their needs, strengthen partnerships, and identify growth opportunities.
• Lead new business development initiatives: Proactively identify, pursue, and secure new business, working closely with underwriting and product teams to offer tailored solutions.
• Support retention and expansion: Work with existing customers to renew and expand Zurich’s offerings, ensuring a strong pipeline and sustainable growth.
• Market intelligence: Stay ahead of trends, competitor activities, and regulatory changes that may impact the mid-market segment, sharing insights with the broader team.
• Collaboration across functions: Work closely with distribution, underwriting, claims, and marketing teams to deliver seamless, customer-focused solutions.
• Drive engagement and visibility: Represent Zurich at industry events, forums, and networking opportunities to enhance our profile and foster new connections.
• Monitor performance and report outcomes: Maintain relevant dashboards and provide regular updates to internal stakeholders, ensuring transparency and data-driven decision making.

Qualifications, Skills & Experience

• Bachelor’s degree (or equivalent), ideally with significant experience in the insurance industry.
• Proven track record in business development or sales roles in the Commercial Insurance sector, preferably within the mid-market commercial insurance sector.
• Strong understanding of mid-market customer needs, insurance products, and distribution channels in Singapore.
• Excellent relationship management, negotiation, and influencing skills, with an ability to engage stakeholders at multiple levels.
• Strategic, growth-oriented mindset, coupled with a hands-on approach to delivery and execution.
• Superior communication and collaboration skills; able to navigate ambiguity and drive positive change.
• Experience working in an international, multicultural environment is an advantage.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Let’s continue to grow together!

Location(s): [[Singapore]]

Recruiter name: [[Ramanan Thiagarajan]]