At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
The individual in this position supports Medicare FMO Topline Agency partners, performing research and assisting in analyzing financial and health data. This role serves as a strategic liaison dedicated to delivering data-driven insights and exceptional service to optimize performance and partner growth. Through a consultative approach, the Client Consultant translates complex data into actionable insights that empower Topline Agency to make informed business decisions, cost containment strategies, while maintaining a customer centric approach to service, anticipate partner needs, understand potential pitfalls, and efficiently and effectively responds to partner requests. This position analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers, identifies and interprets trends and patterns in datasets to locate influences to help improve satisfaction with HealthSpring. The role is also responsible for end-to-end issue resolution and escalation management, partnering across internal matrix teams, including commissions, contracting, enrollment, compliance, and legal, ensuring timely and accurate resolution of service needs. The Client Consultant supports the improvement of the quality and efficiency of HealthSpring Medicare by delivering high quality account management support and sales operations every day, and remains compliant with all government and company procedures and regulations.
Required Job Qualifications:
Bachelor Degree and 2 year experience in data analysis and information reporting relating in healthcare, consulting or insurance industries OR 6 years experience in data analysis & information reporting relating in healthcare, consulting or insurance industries.
Requires knowledge and experience in own function; still acquiring higher-level knowledge and skills
Builds own knowledge of HCSC, business processes and customers
Solves a range of problems
Analyzes possible solutions using standard procedures
Receives a moderate level of guidance and direction
Preferred Job Qualifications:
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
$61,500.00 - $136,100.00
Exact compensation may vary based on skills, experience, and location.
Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.
HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association.
For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs.
Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry.
As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.
Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
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