Transportation Broker Position Overview
Our client is seeking a driven, results-oriented Transportation Broker to manage the full lifecycle of freight transactions-from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings uncapped.

Key Responsibilities
Sales & Business Development
• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
• Build and manage a personal book of business
• Negotiate competitive freight rates with customers
• Identify opportunities for growth within existing accounts

Carrier Procurement & Management
• Source and vet qualified carriers
• Negotiate rates to maximize margin while ensuring service reliability
• Develop and maintain strong carrier relationships
• Ensure all carriers meet compliance and insurance requirements

Freight Operations
• Coordinate and dispatch shipments from pickup through delivery
• Track loads and proactively communicate updates to customers
• Troubleshoot and resolve service issues in real time
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management
• Manage gross margin on each load
• Accurately input load details into TMS
• Assist with billing and collections as needed
• Monitor profitability and KPIs

Qualifications
• Business to business inside sales, and / or transferable customer account management experience (preferred)
• Bachelor's degree (preferred)
• 2-5 years of freight brokerage or 3PL experience (preferred)
• Proven ability to develop and manage customer relationships
• Strong negotiation skills
• Excellent verbal and written communication
• Ability to multitask and manage high shipment volume
• Proficient in TMS systems and Microsoft Office/Google Workspace
• Highly organized and detail-oriented

Compensation & Benefits
• Base salary + uncapped industry leading commission
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Career advancement opportunities

Key Performance Indicators (KPIs)
• Gross margin per load
• Monthly revenue generated
• Load volume
• Customer retention rate
• On-time pickup and delivery percentage
• New customer acquisition (Hunting)
• Customer account growth (Farming)
• Customer scorecard / KPI compliance

What Success Looks Like
• Builds and maintains a profitable book of business
• Maintains strong shipper and carrier relationships
• Consistently meets or exceeds margin and revenue targets
• Demonstrates ownership and accountability from load creation to final delivery