Job Description

Broadcast Operator for Azamara Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

V.Ships Leisure is looking for Broadcast Operator on behalf of Azamara Cruises.
This position provides onboard television and radio programming. Onboard television and radio broadcasts consist of a mix of pre-recorded and/or live material. Sources of broadcast material include satellite programming, terrestrial broadcasts, pre-recorded content, and live content. Live content can be from a satellite feed or from a lecture or show taking place onboard the ship. Radio programming can consist of satellite or terrestrial radio broadcasts, or pre-recorded material played back onboard. This includes in cabin music channels and the background music distributed around the ship via the ship’s PA system.

Key Responsibilities

• Assists the Broadcast Manager in the formulation of television and radio broadcast schedules.
• Assists the Broadcast Manager in carrying out the television and radio broadcast schedules paying attention to start times and broadcast quality. This includes tuning in satellite or terrestrial broadcasts and/or loading and starting pre-recorded content.
• Assists the Broadcast Manager in creating programming where necessary. This means shooting and editing various lectures, activities, or shows for playback at later times, or shooting and mixing them for live broadcast. This can include many types of material as required for support of the cruise product. Examples include informational material about the ship, its destinations, or its personnel (i.e., Shore Excursions, port information, Bridge, Galley, or Engine Room tours by video, lectures, interviews, and many other possibilities).
• Assists the Broadcast Manager with entry and update of information contained in presentations such as PowerPoint, which give daily schedule information and highlights, special promotions, weather conditions, etc.
• Assists the Broadcast Manager with monitoring of the PA system around the ship paying attention to clarity, volume, and coverage.
• Assists the Broadcast Manager with monitoring video presentations.
• Assists the Broadcast Manager in overseeing the video-related requirements and related setups for special groups that may take place in various lounges around the ship. This is to be done in collaboration with the AV Manager.
• Assists the Broadcast Manager in overseeing the video-related requirements and related setups for activities that may take place in various lounges around the ship. This is to be done in collaboration with the AV Manager. Examples of this are Karaoke and special events such as the Super Bowl or World Cup.
• Assists the Broadcast Manager in maintaining complete records of equipment failures and requesting repair or replacement; also, in keeping records of equipment that has been repaired and returned to service, or replacement equipment that has been provided.
• Assists with maintaining up-to-date documentation of inventory related to both equipment and supplies.
• Assists with keeping notes of the ongoing status of equipment and the Broadcast operational area in general. The reports and documentation described above are to be provided to the Broadcast Operator’s successor within official hand-over notes with copy to the Broadcast Manager and are also to be forwarded to the ship’s management, and corporate office on the first day of each month for archiving.
• Assists in running the shipboard ITV Network.
• Assists the AV Department with basic needs at the discretion of the AV Manager with the approval of the Broadcast Manager and Cruise Director.
• Aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crewmembers with inquiries.
• Attends meetings, training activities, courses and all other work-related activities as required.
• Attends mandatory crewmember's and guest safety drills as required.
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.

Education/Experience/Qualifications:

• Minimum of one years’ experience in an upscale hotel, resort, cruise ship, entertainment, or recreational industry (shipboard experience preferred).
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Superior customer service, team building and conflict resolution skills.
• Very strong communication, problem solving, organizational, decision making, and interpersonal skills.
• Intermediate computer software skills required.
• Completion of high school or basic education equivalency required.
• Course work in TV/Video production at an accredited college or university or the international equivalent preferred.
• Completion of 2 contracts with a performance rating of proficient or above along with demonstrated technical and organizational skills.
• No disciplinary action on file for the last 12 months.
• Ability to speak English clearly, distinctly, and cordially with guests.
• Ability to read and write English to understand and interpret written procedures.
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.
• Ability to speak additional languages such as Spanish, French, or German is preferred.