Job Description

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Bridges & Mentoring Program Director will oversee and implement comprehensive programs to support the holistic development and well-being of families by ways of strategic planning, program management, and collaboration with stakeholders to ensure the delivery of high-quality services. Overall, the Bridges & Mentoring Program Director contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Oversee and implement diverse, comprehensive programs to support the holistic development and well-being of families by ways of strategic planning, program management, and collaboration with stakeholders to ensure high-quality of services.

• Develop, implement, and evaluate family development programs, contracts, and agreements on the unique needs of all populations.
• Create strategies to enhance family well-being, promote positive parenting, and strengthen family bonds.
• Monitor program performance, assess outcomes, and implement improvements based on data-driven decision making.
• Act as primary liaison with funders to satisfy contract requirements and attend funder meetings, as required.
• Develop long-term plans and goals for family development services in alignment with the organization's mission and vision.
• Identify emerging trends, research findings, and best practices to inform program development and improvement.
• Collaborate with senior leadership to integrate family development services into the overall organizational strategy.
• Identify grants and funding sources; partner with Grants Team to prepare federal, state and community grant applications.
• Cultivate and maintain strong relationships with community partners, government agencies, and other stakeholders.
• Represent the organization in community forums, advocating for the needs of families and promoting the organization's services.
• Collaborate with external organizations and local communities to expand resources and support for families.
• Develop and manage the budget for family development services, ensuring fiscal responsibility and resource allocation.
• Monitor expenses, identify cost-saving opportunities, and seek additional funding to support program sustainability.

1. Recruit, develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard TS, when appropriate), while fostering an engaging, positive work environment.

• Recruit and supervise team members, fostering their development, including the transfer of knowledge obtained through training.
• Establish annual team goals and objectives; track and report results
• Coach, support and evaluate team member performance, taking corrective action if needed.
• Deliver timely communication through regular management and team meetings.
• Implement policies and practices designed to prevent, recognize and respond to work-related stress.
• Comply and confirm compliance with the CHS code of conduct, policies, practices and legal obligations.
• Participate in succession planning to build the bench strength necessary for future talent needs.
• Develop a strong knowledge base and stay current on job-related issues, best practices, and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Masters Degree in Social Work or Human Services related field from an accredited university – OR – Non-Human Services related Master’s degree from an accredited university and extensive experience with children and family services and demonstrated management skills.
• Equivalent combination of education and experience may be considered.
• Florida Driver’s License within 30 days from hire required, with daily access to a reliable and insured vehicle, required.

Experience:

• Three years’ experience in human services, field casework or counseling, required.
• Two years of management/supervisory experience, including budgets and fiscal management, strongly preferred.
• Experience in program development and grant writing, preferred.

Competencies

Knowledge of: COMMUNITY RESOURCES | PLANNING & BUDGETING | PUBLIC RELATIONS | GRANT WRITING & FUND RAISING

Skills and Proficiency in:

• Planning, organization and time management, oral and written communication.
• Interpersonal relationship building, collaboration, teamwork.
• Computer systems and MS Office, including Word, Excel, and Outlook

Ability to:

• Collaborate within and outside of CHS with competence in public, private and philanthropic partnerships.
• Synthesize large amounts of data and create focus on key priorities related to organizational objectives.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, sometimes ambiguous environments.
• Handle stressful, sensitive situations; preserve confidentiality and professional boundaries.
• Meet critical deadlines, while maintaining attention to detail, accuracy, and quality.
• Solve practical problems and document results using sound judgment.
• Commit to providing high customer satisfaction with positive service delivery results.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate, and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Supervise others, with coaching skills that result in accomplishing goals through direct reports.

Schedule Expectations

The incumbent will work a standard scheduled week, which may include weekends, holidays and evenings. The ability to work flexible hours is required to meet business needs. If working remotely, incumbent will be required to be available by telephone and email during specified hours. Travel will be on an as-needed basis to conduct CHS business-related activities. In the event of a declared disaster or emergency, this Essential Services Delivery position will be required to provide for the overall welfare of CHS clients when interruption of services could endanger their life, health or personal safety. In the event of a declared disaster or emergency, this Business Operations Continuity position will also be required to carry out assigned duties to provide CHS with the capability and capacity to operate its business functions.

Together, good can be done.