Job Description

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out!

As the Breakfast Team Leader, you will be responsible for overseeing the daily breakfast operation, ensuring seamless service, maintaining high food safety and presentation standards, and leading the team to provide exceptional service in line with Accor's Heartist values.

Key Responsibilities

• Lead and supervise the breakfast team during service.
• Ensure a smooth and efficient breakfast operation from setup to close.
• Deliver outstanding guest service and promptly resolve guest enquiries.
• Coordinate with the kitchen to ensure timely food replenishment and quality presentation.
• Maintain cleanliness, hygiene, and food safety standards at all times.
• Coach, train, and support team members to deliver exceptional service.
• Monitor stock levels and assist with ordering and inventory control.
• Ensure all opening and closing procedures are completed accurately.
• Promote a positive team culture and lead by example.

Qualifications

Qualifications & Requirements:

• Must have full Australian working rights

• Previous experience in a Team Leader or Supervisor role within hospitality.
• Experience in breakfast or restaurant operations is highly regarded.
• Passion for delivering exceptional guest experiences.
• Excellent leadership and communication skills.
• Current Responsible Service of Alcohol (RSA) certificate (preferred).
• Strong organisational skills and attention to detail.
• Ability to work early morning shifts, including weekends and public holidays.
• Positive attitude and commitment to teamwork.

Additional Information

What is in it for you:

• Training & development within an experienced team environment
• Career opportunities within our hotel and/or the Accor Group
• Worldwide Accor Hotel accommodation discounts, free on-site car parking, yearly free 1 night’s accommodation plus more

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS