Job Description

Exceptional Hospitality Starts with You!

As a Breakfast Manager, you're not just overseeing the daily breakfast operation – you're spreading the light and warmth of hospitality by leading the team, delivering exceptional guest experiences, and ensuring operational excellence during one of the most significant moments of the guest journey.

Here's what you'll do during a typical day:

• Lead the breakfast operation: Manage all aspects of the breakfast service, ensuring consistency, efficiency, and compliance with Hilton and hotel standards.
• Manage and develop the team: Lead, coach, train, and motivate the breakfast team to deliver consistent, personalized, and luxury guest experiences.
• Drive guest satisfaction: Maintain a strong presence within the outlet, engage with guests, handle feedback and concerns professionally, and ensure a memorable dining experience.
• Manage operational performance: Monitor staffing levels, productivity, revenues, costs, and departmental budgets to achieve business targets.
• Collaborate across departments: Work closely with Culinary, Stewarding, Front Office, Housekeeping, and other hotel teams to deliver a seamless guest experience.
• Ensure quality and compliance: Maintain the highest standards of food safety, hygiene, health and safety, and brand compliance.
• Support VIP and special arrangements: Coordinate personalized experiences and special requests to exceed guest expectations.
• Drive continuous improvement: Review guest feedback, operational metrics, and service standards to identify opportunities for improvement and innovation within the breakfast operation.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.