Job Description

At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza brand, you’re more than just a job title.

Located in the beautiful Hawkesbury Valley, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley offers a unique destination experience across 8 hectares of landscaped gardens, multiple dining outlets and conference facilities.

We are currently seeking a Full Time Food & Beverage Team Leader who will have a primary focus on our Breakfast operation in Gazebo Restaurant

About the Role

This role is predominantly breakfast-focused and requires availability to commence shifts from 6:00am While your core responsibility will be leading our morning service, you may also be required to support other Food & Beverage outlets as operational needs require.

You will be a hands-on leader who can coordinate daily service delivery while maintaining our superior branded guest experience. You will supervise, guide and support the team throughout breakfast service, ensuring smooth operations and memorable guest interactions.

Key Responsibilities

• Lead and coordinate daily breakfast service operations

• Deliver a seamless, connected and memorable guest experience

• Supervise and support team members in their development and engagement

• Respond confidently and professionally to guest feedback and service issues

• Ensure service standards and structured sequence of service are upheld

• Support other outlets when required

About You

To succeed in this role, you will have:

• 2–3 years’ experience in a Hotel Food & Beverage or Restaurant leadership role

• Strong barista skills (including coffee art capability)

• Experience using POS systems such as Micros

• A current NSW Responsible Service of Alcohol (RSA)

• Excellent communication skills (written and verbal)

• High attention to detail and professional presentation

• A dynamic, confident and approachable leadership style

• Flexibility to work a rotating roster including weekdays, weekends, public holidays and festive periods

• Full working rights in Australia

What We Offer

In return for your hard work, you’ll receive:

• Birthday Leave

• Duty Meals

• Hotel discounts worldwide at over 6800 IHG Hotels & Resorts

• Career development opportunities within a global hospitality company

As part of the IHG® family, you’ll join a global brand with over 4,800 hotels across 100+ countries — giving you room to grow and be yourself. Bring your passion to Crowne Plaza Hawkesbury Valley and let’s make every morning exceptional.