Breakfast attendant/ambassador
You like early mornings, making people happy and sending them off to start their day with a healthy breakfast and a spring in their step. You know how to make people feel welcome, offering both a smile and a breakfast buffet which is clean and fresh and to your hotel standard to ensure food safety. As the Breakfast Attendant/Ambassador you will:
• Be an Early Riser - arriving at work on time to get the buffet set up, preparing all foods and keeping breakfast (and lunch when needed) full and attractive throughout the meal period. As the restaurant closes, all cleaning duties – polish the buffet, cleaning the floors, tables, etc. - is also part of your role as is keeping the breakfast storage/supply areas clean and stocked.
• Be a Host – pouring coffee, helping the guest as needed, answering questions, offering a friendly smile – and maybe even the weather forecast.
• Be a Server – keep you area clean – both the buffet as well as all the tables by bussing and clearing tables and breaking down the buffet.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed.
Job Requirements
A high school education or equivalent is helpful. Prior customer service experience preferred. Physical requirements include the ability to work long hours if needed. Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Must be able to convey information and ideas clearly in English.
For 40+ years, New Castle Hotels & Resorts has operated upscale properties in the United States and Canada. A preferred manager for Marriott, Hilton and Choice brands for both full-service and select-service hotels, New Castle also manages a number of unique, independent properties with strong one-of-a-kind identities.
With its excellent performance record in the management and or construction of over 80 hotels since inception in 1980, New Castle is a highly regarded choice among hotel operators. It has consistently proven its ability to improve performance at or turn around hotels by combining key marketing and management strategies with financial initiatives.
A privately owned company, New Castle offers its management expertise to owners and investors seeking to enhance investment returns.
