Job Description

In an effort to further HDG Hotels Legacy Division's Vision, Mission and Values, this position is primarily responsible for creating a lasting impression on guests with whom they interact in the dining and other areas of an HDG Legacy Hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Prepare and serve food in a timely manner according to brand and health standards.
• Greet all guests in a welcoming manner in common areas.
• Maintain cleanliness of breakfast area and kitchen.
• Order and receive food into inventory.
• Follow hotel policies and procedures, including safety and security protocols.
• Willing to help in other areas of the hotel if needed.
• Comply with health and hygiene regulations.
• Adhere to brand standards for breakfast services.
• Communicate effectively with other hotel staff and management.
• Assist in training new breakfast attendants.
• Work collaboratively to ensure a smooth and efficient breakfast service.
• Set up the breakfast area before the start of service.
• Breakdown and clean the breakfast area after service, including washing dishes and cleaning appliances.
• Store and organize leftover food items properly.
• Monitor food and beverage inventory levels.
• Inform the appropriate person of low inventory or items needing restocking.
• Ensure proper storage and rotation of food items to maintain freshness.
• Follow food safety and sanitation guidelines.
• Clean and sanitize tables, counters, and equipment.
• Monitor and clean up spills and other hazards promptly to ensure guest safety.
• Prepare and set up the breakfast area with all necessary items, including hot and cold food, beverages, and condiments.
• Ensure food items are properly cooked, presented, and replenished throughout breakfast hours.
• Greet guests warmly and courteously.
• Answer questions and provide information about breakfast offerings, nutritional information and hotel services.
• Respond promptly to guests’ requests and concerns, ensuring guest satisfaction.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

EDUCATION AND/OR EXPERIENCE:

Less than high school education.

LANGUAGE SKILLS:

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may vary.