Job Description

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities. A Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good.

Job Summary: The Bread Expeditor Coordinator is the link between Bread Production and Delivery. The Bread Expeditor Coordinator safely, accurately and efficiently pulls and expedites all phases of wholesale bread orders. The Bread Expeditor Coordinator position is the fourth of four Bread Expeditor levels.

Pay: $26.15/ an hour + comprehensive benefit package

• Full-time role
• Non-exempt, overtime eligible

Supervision: The Expeditor Coordinator reports to the Delivery Assistant Manager.

Schedule Requirements: Grand Central Bakery operates 7 days a week/365 days a year. Schedule flexibility is essential including the ability to work extra hours or days based on department needs.

Competencies Required for this Position:

High Standards

Drive and Energy

Informal Communication

Team Player

Change Agility

Problem Solving & Decision Making

Positive Impact

Composure

Customer Orientation

Organizing & Planning

Essential job responsibilities

• Ensures staffing needs are met. Calls in staff as necessary.
• Is able to differentiate between and describe products
• Pulls orders, slices, and packages all products in a timely, accurate, and efficient manner
• Maintains accurate counts of products
• Understands use of all equipment used in Expediting
• Able to operate bread and bun slicers efficiently while maintaining quality standards
• Meets quality and pace expectations as per training requirements
• Makes decisions about quality control concerns.
• Directs shortages, substitutions, and changes invoices as needed.
• Ensures daily paperwork is complete and turned into the proper locations.
• Keeps delivery and expediting areas clean and orderly
• Follows HACCP training and understands responsibilities to maintain records and food safety goals
• Maintains clear communication and good rapport with crew members, delivery drivers, bread production and supervisors.
• Communicates the following to PIC and/or other departments as needed:

o Product shortages and causes via e-mail.

o Expediting operation concerns – i.e. packing, scheduling, product quality.

o Any identified systemic problems with recommendations, suggestions, and solutions.

• Communicates critical information to the Manager in a timely manner including:

o Equipment issues

o Supply concerns

o Maintenance or cleaning needs

o Accurate counts of product and shortages due to culling

o Quality control information and trends

• Uses knowledge of quality control standards to:

o Offer support, training and guidance to other expediting and delivery employees about Grand Central products.

o Monitor daily product - able to identify potential quality control concerns and make appropriate judgment call about whether or not it is sellable.

o Share quality control feedback with appropriate departments and staff

• Monitors packaging supply inventory and alerts supervisor about needs.
• Inspects expediting equipment prior to and after shift. Notifies supervisor immediately of any required repairs or safety hazards.
• Understands the financial goals of the department and the impact of lost product.
• When necessary, creates schedule for Expediting Team and makes last minute adjustments as needed.
• Knows and acts in accordance with the mission, vision, and values of Grand Central Bakery in all parts of their job.
• Works collaboratively with a team. Models and encourages respectful and professional channels of communication between teammates and departments. Disrupts and corrects inappropriate communication in the moment.
• Leads teams in delivering excellent customer service - following and promoting the 3 steps to great service at all times.
• Maintains competencies and demonstrate continuous application of these skills throughout the period of employment.
• Is committed to creating an anti-racist organization by actively opposing racism and promoting racial tolerance. Supports a culturally inclusive environment through the language and conduct of mutual respect and critical self-reflection. Understands company Diversity, Equity, and Inclusion (DEI) concepts and is able to explain them to teammates. As an active participant in setting company culture, disrupts behavior that is harassing, discriminatory, or otherwise harmful to a culture of diversity, equity, and inclusion by correcting and redirecting behavior in the moment.
• Above all, sets the best example of behavior, work ethic, and work quality.
• Knows and demonstrates efficient, correct, and safe work and procedures.
• Primary trainer of team members.
• Coaches team members on the floor.
• Escalates personnel matters to manager including concerns about attendance, performance, and conduct.
• Able to be the Person in Charge in a manager's absence.
• Follows all safety requirements, safety training, and instructions.
• Notifies manager if they ever become aware of a potential hazard in the workplace.
• Able to enter maintenance and safety tickets into FMX
• Promptly reports all injuries, big or small, that are sustained while at work. Assists with injury reports.
• Trains new hires and existing employees on safety protocols.

Knowledge, Skills, Abilities:

• Must be at least 18 years old
• Ability to read, write, and speak English required; English/Spanish bilingual preferred
• Maintains a valid Food Handler's Card at all times and follows health department guidelines at all times.
• Must demonstrate regular attendance by coming to work on scheduled working days and being on time. May be required to work a variety of days and shifts to meeting business need including weekends and holidays.
• HS diploma/GED preferred
• Must be able to add, subtract and multiply with ease and accuracy
• Ability to function calmly and efficiently in high-pressure, multi-task, deadline-driven environment
• Basic computer skills required including use of MS Outlook or similar email program

Tools and Equipment Used:

• Bread & Bun Slicer
• Knives
• Twist-tie machine
• Handcart
• Bread racks

Physical Requirements:

S: Seldom (1-10%) O: Occasional (10-30%) F: Frequent (30%-70%) C: Constant (Over 70%) N/A: Not Applicable

Sitting

S

Standing

C

Walking

C

Driving

N/A

Hearing

C

Seeing

C

Lifting

F – 50 lbs.

Carrying

F – 50 lbs.

Talking

O

Climbing Stairs/ Ladders

O

Bending/ Twisting at waist

C

Kneeling/Squatting

F

Crouching/Kneeling

F

Crawling

S

Reaching above shoulder

F

Repetitive Arm/ Hand Motion

C

Handling/ Grasping

F

Fine Finger Manipulation

C

Pushing/Pulling

F – 200 lbs.

Foot controls/Driving

N/A

Environmental Conditions:

· This position works in a building shared with production facilities is constantly exposed to wheat flour dust and other grain dusts (rye, corn, oat).

· Procedures requiring a high-level of repetitive motion involving hands, wrists, arms and back – including lifting and twisting.

· This position walks up to the equivalent of two miles per shift. This position stands for 100% of the shift worked.

· This position works in warm environments.

It is understood that this does not constitute an exhaustive list of the duties and responsibilities of the Bread Expeditor Coordinator position but is offered as a general guideline of minimum essential expectations involved in this position.