Job Description
Workster is seeking a fluent Brazilian Portuguese Digital Advertising Client Advisor to join our international team in Lisbon. This is an exciting opportunity for an enthusiastic and service-driven individual passionate about digital marketing, advertising technology, and delivering excellent customer experiences to businesses using digital advertising platforms. If you aim to build your career in a vibrant, multicultural setting with a focus on Brazilian markets, we would love to hear from you.
Key Responsibilities – Digital Advertising Client Support (Brazilian Portuguese)
- Act as the primary point of contact for Brazilian Portuguese-speaking customers, providing expert advice and support regarding digital advertising products and campaigns.
- Assist clients with campaign setup, optimisation, troubleshooting, and performance analysis to maximise return on investment and achieve business goals.
- Advise clients on digital marketing best practices, trends, and advertising strategies tailored to the Brazilian market.
- Handle technical enquiries, platform-related issues, billing questions, and general client requests through phone, email, and chat channels.
- Work closely with internal specialists and cross-functional teams to ensure seamless service delivery and client satisfaction.
- Proactively identify opportunities for campaign enhancement, upselling, and additional product adoption.
- Maintain up-to-date knowledge of platform updates, digital advertising policies, and sector regulations.
Candidate Profile – Brazilian Portuguese Digital Marketing & Client Relations
- Fluent in Brazilian Portuguese (C1 or native level) and proficient in English (B2 or above) for internal and external communication.
- Previous experience in digital advertising support, account management, marketing, customer service, or a similar client-facing role is an advantage.
- Comfortable with advertising platforms (Google Ads, Facebook Ads, or similar) and digital marketing tools.
- Strong problem-solving skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Excellent communication, interpersonal, and relationship-building abilities.
- A high level of professionalism and a positive, proactive approach to customer support.
- Eligibility to work in Portugal (valid EU passport or visa required).
Benefits & Offer – Join Our Lisbon Digital Advertising Team
- Full-time, permanent contract (40 hours per week).
- Monday to Friday working hours for work-life balance (no weekends).
- Comprehensive training on digital advertising products, platforms, and best practices.
- Attractive salary package with performance-based incentives.
- Health insurance and well-being benefits from day one.
- Opportunities for career growth and professional development within a forward-thinking, international company.
- Modern office space in central Lisbon with a collaborative atmosphere.
- Inclusive and multicultural work environment celebrating diversity.
How to Apply – Digital Advertising Client Advisor (Brazilian Portuguese)
- Please submit your CV in English. Applications are reviewed on a rolling basis.
- Interviews will be conducted in both Brazilian Portuguese and English, with relevant skills assessment tasks.
- Workster encourages applications from everyone, regardless of background, gender, age, or orientation.
Grow Your Digital Advertising Career in Lisbon
- Develop your expertise in client advisory and digital marketing while representing innovative advertising technology.
- Join a supportive, global team where your impact is valued and your professional journey is our priority.
Start your journey as a Brazilian Portuguese Digital Advertising Client Advisor and help our clients in Brazil and beyond achieve outstanding results. We look forward to your application!
